Repairing your fences after storm damage

Due to damage caused by recent storms there has been an increase in demand for fencing works to be carried out. Our repairs contractor Axis continues to work hard to get to residents as quickly as possible, but you may experience some delays. We apologise for any inconvenience caused and are working with Axis to do everything we can keep disruption to a minimum. We appreciate your patience during this particularly busy time. We are prioritising emergency repairs and aim to complete all repairs as swiftly as we can.

How to Report a Repair

In case of emergency: Please contact the 24-hour emergency line on 020 8221 4000


During office hours (Monday-Friday, 9am-5pm): Phone 0208 221 4000 and selection Option 4 to report a repair or email:


Report a repair online: My Account is an online service which is available 24/7. Registration required – for more information please read this article about signing up for MyAccount.

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