We are responsible for ensuring electrical installations are safe in your home. We will:

• Carry out an electrical safety check of fixed electrical wiring within your home every five years.
• Test emergency lighting systems.
• Maintain fire alarm and communal lighting systems.
• Complete remedial works where required.
• Obtain relevant evidence when the building is not owned by Local Space.

If you notice flickering or failed lighting, exposed wiring or damaged fittings, please report a repair as soon as possible so we can investigate and ensure areas are made safe.

We are responsible for ensuring smoke alarms are installed and maintained in all homes, as well as carbon monoxide alarms in homes that have a fuel-burning appliance. We will:

• Install smoke alarms in your home.
• Install carbon monoxide alarms where there is a fuel-burning appliance.
• Test alarms during property safety visits and inspections.
• Replace or repair faulty alarms promptly when reported.
• Ensure that fire risk assessments are carried out and any recommendations from these assessments are dealt with quickly.

The London Fire Brigade’s Home Fire Safety Guide has lots of useful advice and information to help you understand common fire risks and how to reduce them in your home.

It’s important that you test your alarms at least once a year using the test button. If your alarms need to be replaced or repaired, please report a repair as soon as possible.

We have a legal duty to ensure gas appliances and pipes are safe in your home. We will:

• Respond to gas-related emergencies.
• Carry out annual gas safety checks in every home with a gas supply and communal areas we are responsible for.
• Keep a record of safety checks and provide you with a copy of the gas safety record.
• Maintain and repair gas appliances, where we are responsible (for your own gas appliances, you’re responsible for safety checks by a Gas Safe engineer).

Tell us about any gas safety concerns by reporting a repair and please allow access for essential safety work, as required by your tenancy agreement. If you smell gas, call the National Grid immediately on 0800 111 999.

If your building has a lift, we will ensure that it is safe, inspected and maintained. We will:

• Carry out regular lift servicing and inspections (or obtain evidence for lift safety when the building is not owned by us).
• Respond promptly to breakdowns.
• Display safety certification where applicable.

If you have a faulty lift, please report a repair as soon as possible. It’s important that lifts aren’t overloaded or used in the event of a fire (unless it’s a designated evacuation lift).

We have a legal duty to manage the risk of Legionella bacteria in your home. In communal areas and certain higher-risk buildings, we will:

• Carry out Legionella risk assessments.
• Monitor water temperature, and sample where required.
• Maintain and flush communal water systems.
• Keep records of testing and compliance.
• Obtain relevant evidence when the building is not owned by Local Space.

It’s important that you run taps and showers regularly (especially after periods away from home), clean shower heads and report a repair if you have any concerns about water temperature or quality.