Local Space appoints Mark Kent as Deputy CEO

Mark Kent, Operations Director at Local Space, has been appointed as Deputy CEO, with immediate effect. Mark is responsible for our housing, property services and asset management functions and will continue to lead in this area, alongside his Deputy CEO responsibilities.    


Mark has been with Local Space since 2018 and has over 20 years’ experience within the affordable housing sector.  


Since joining Local Space, Mark has played a pivotal role in steering the organisation through periods of substantial growth and transformation. Under his leadership, the operations division has seen remarkable improvements in performance, customer satisfaction, and housing quality. His initiatives have greatly enhanced Local Space’s service delivery, ensuring affordability and modern living conditions for customers. 


Mark has been instrumental in implementing the ‘People First’ cultural transformation at Local Space, fostering a high-performance, customer-focused environment. This transformation led to significant operational improvements, including a reduction in arrears, increased customer and colleague satisfaction, and the successful delivery of a £15 million capital works programme. His strategic oversight and leadership were crucial during the 2022 regulatory In-Depth Assessment (IDA) process resulting in a G1 V1 rating. 


Josie Parsons, CEO at Local Space said: “I am delighted with Mark’s role change at Local Space. It is a reflection of the hard work he has done to prepare the organisation and its operations for the greater responsibilities we will face in the future. This change will also provide me with a ready source of support and help, for which I am grateful. Mark is a great role model for the values we strive to incorporate into our business, and I am looking forward to taking Local Space into a bright future with him.”  


Mark Kent, Operations Director at Local Space said: “I am honoured and thrilled to take on the role of Deputy CEO at Local Space. This role is a natural progression in my career, reflecting the broadening scope of my responsibilities as we advance our strategic initiatives in East London & Essex. I am eager to continue this journey, driving impactful changes that positively affect the lives of our residents. Together, with our local authority partners, we will strive to exceed our goals and make a lasting difference in the communities we serve.” 


Mark is devoted to improving the quality of life for customers and believes this can be best done by providing a great customer experience, making sure our rents are affordable for our customers and making sure our customers’ homes are well maintained, safe and modern. 

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