Air fresheners and toilet cleaners that attach to the rim of the toilet pan should be fastened securely to make sure they don’t fall off
Only flush away things designed to go down the toilet
Put things like disposable nappies and sanitary towels in a bin
If you’ve got young children in the house, put the lid down on the toilet when it’s not being used
If we have to send someone out to unblock the toilet and it’s blocked because of things like nappies, toys and air fresheners, you may be charged for the work