How do I avoid a blocked toilet?

  • Air fresheners and toilet cleaners that attach to the rim of the toilet pan should be fastened securely to make sure they don’t fall off
  • Only flush away things designed to go down the toilet
  • Put things like disposable nappies and sanitary towels in a bin
  • If you’ve got young children in the house, put the lid down on the toilet when it’s not being used
  • If we have to send someone out to unblock the toilet and it’s blocked because of things like nappies, toys and air fresheners, you may be charged for the work

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