• If the toilet pan is already full, remove most of the water with a jug or an old mug into a bucket or bowl
  • Push the toilet brush or plunger to the bottom of the pan and pump up and down hard about 10 times
  • This creates a vacuum and pressure, which may shift the blockage
  • Check by flushing the toilet to see whether the blockage has gone
  • You may need to repeat the plunging and then flushing several times before the toilet flushes normally
  • Do not use plungers with a metal disk. These can chip or crack the toilet bowl