Universal Credit

  • What is universal credit?  There are six benefits that are affected. They will all be paid in one monthly payment, once a month. Watch this video to find out more.
  • The money will be paid straight into a bank, building society or a Post Office account.  How do I choose a bank account? Watch this video to find out more.
  • The benefits that will be replaced by universal credit are: income-based jobseeker’s allowance, income-related employment and support allowance, income support, housing benefit, working tax credit and child tax credit.
  • Unlike housing benefit, which was often paid direct to your landlord, if you claim universal credit it will be paid to you instead at the end of each month.  How do I get prepared?
  • You’ll need to make arrangements to pay the right amount of rent to us. The easiest way to do this is to set up a direct debit.  How do I manage my rent payments?
  • Benefit payments that won’t change include: attendance allowance, bereavement benefits, carer’s allowance, child benefit, contributory employment and support allowance, contributory jobseeker’s allowance, council tax benefit, industrial injuries disablement benefit, maternity allowance, pension credit, statutory maternity pay, statutory sick pay and war pensions