Mark is responsible for our housing, property services and asset management functions. Mark has worked in the affordable housing sector for 20 years and has experience of guiding organisations through start-up and periods of significant growth, improving performance and managing complex regeneration projects. Mark is devoted to improving the quality of life for customers and believes this can be best done by providing a great customer experience, making sure our rents are affordable for our customers and making sure our customers’ homes are well maintained, safe and modern. Mark joined us in 2018 from Dolphin Living, Westminster where he delivered award winning new affordable housing products such as Personalised Rents & the Home Ownership Accelerator. He previously led the start-up and management of the affordable housing provider’s operations at East Village London (formerly the London 2012 Athletes’ Village).