• If you’re a tenant, you’re responsible for:
    • Keeping your property clean and well decorated
    • Letting us in so we can do our inspection and safety check every year (we need to do this by law)
    • Reporting criminal damage or vandalism to the police (and getting a police crime report number)
    • Taking steps to make sure doesn’t condensation builds up and cause a problem
    • Doing what you can to stop more damage happening once a repair is needed
    • Repairing or replacing minor things, sometimes called fixtures, (such as toilet seats, bath plugs, shower hose and head, changing batteries in smoke alarms
    • Replacing broken or cracked glass
    • Resetting trip switches and replacing light bulbs and tubes
  • Trying to clear blocked pipes, gullies or toilets
  • Cleaning out showerheads
  • If you’re asked, to move your things out the way before any major work is done on your home
  • Repairing anything you’ve installed, this includes things like shelves or radiator coverings
  • Replacing lost or replacement keys
  • Tightening and adjusting hinges and catches on doors and cupboards
  • Repairing minor cracks or holes in walls and ceilings