To our Residents\u2019 Report 2022-23. This is our year in review, covering the period from 1 April 2022 \u2013 31 March 2023.<\/p>\n<\/div><\/div><\/div><\/div><\/div>
Victor da Cunha<\/span>\nOur Chair<\/p>\n<\/div><\/div><\/div>During my second year as Chair of the Local Space Board, service levels and working patterns have stabilised as we emerge from the pandemic. We focused on establishing our strategic ambitions and received another strong credit rating and excellent regulatory judgement. We remain on a strong footing, both operationally and financially. The Board made several proactive strategic decisions to support our future, enhance customer services and improve the quality of our homes. Key to these was the decision to return all homes managed and maintained by others to our internal teams, allowing us to take direct control of our homes over the next few years.<\/p>\nWe approved a new Customer Engagement Strategy, to increase the range of activities offered and strengthen the \u2018line of sight\u2019 between Board and the customer experience. Demand for affordable housing in London remains high and the number of families in temporary accommodation is growing in our areas of operation, so we will continue working with our strategic partners, to explore how we might achieve further growth. The Board is clear that Local Space needs to play an active part in helping solve the London housing crisis and eradicate the use of poor-quality temporary housing for homeless families in our areas of operation.<\/p>\nI want to thank the staff and Senior Management Team for helping customers stay safe, provide essential landlord services, and let more new, good-quality homes for families in desperate need of a home. I also want to thank our local authority partners, the GLA, our lenders and other strategic partners who support us in delivering affordable and quality social housing to people on low incomes, helping lives and communities to change for the better. You remain important to us and we look forward to working with you in the year ahead.<\/p>\nFinally, I want to thank my fellow Board and Tenants\u2019 Panel members who have kindly given their time and wisdom to support our continued endeavours. Working alongside our residents we continue to build on our excellent foundations and deliver our strategy in partnership with you into the future.<\/p>\n<\/div><\/div><\/div><\/span><\/div>Josie Parsons<\/span>\nOur CEO<\/p>\n<\/div><\/div><\/div>The past year has been a great deal more normal than the last couple, albeit a new normal. Local Space has settled into a hybrid mode of working, although we will continue to review this to ensure that our customer\u2019s needs are met.<\/p>\nWe have seen some key successes over the past year. This has included the transfer back to in-house repairs management from the London Borough of Newham for around 720 homes. We can see that those customers are more satisfied with the repairs service they are receiving. In 2024 the remaining elements of managing those homes will transfer back to Local Space.<\/p>\nWe have purchased 45 new homes and refurbished 41 of these, making them available for more homeless families. We have continued our investment program in our homes and have added a program of energy efficiency investment to help make our homes cheaper to run for the families that live in them. We successfully bid for nearly \u00a31 million of grant funding through the Government\u2019s Department of Energy Security and Net Zero which will enhance this program over the next couple of years.<\/p>\nWe are working on a new program of leased homes to house even more homeless families in one of our key boroughs, and this is expected to increase over the next couple of years.<\/p>\nWe are also working on improving all the services we offer to our customers and can already see the positive impact of this work on how our customers speak about us.<\/p>\nI would like to take this opportunity to thank our Local Space staff for all their hard work over the past year.<\/p>\n<\/div><\/div><\/div><\/div><\/div>A word from…<\/h2><\/div><\/div><\/div><\/span><\/div>Victor da Cunha<\/span>\nOur Chair<\/p>\n<\/div><\/i><\/i><\/span>Read here<\/span><\/a><\/h4><\/div>\nDuring my second year as Chair of the Local Space Board, service levels and working patterns have stabilised as we emerge from the pandemic. We focused on establishing our strategic ambitions and received another strong credit rating and excellent regulatory judgement. We remain on a strong footing, both operationally and financially. The Board made several proactive strategic decisions to support our future, enhance customer services and improve the quality of our homes. Key to these was the decision to return all homes managed and maintained by others to our internal teams, allowing us to take direct control of our homes over the next few years.<\/p>\nWe approved a new Customer Engagement Strategy, to increase the range of activities offered and strengthen the \u2018line of sight\u2019 between Board and the customer experience. Demand for affordable housing in London remains high and the number of families in temporary accommodation is growing in our areas of operation, so we will continue working with our strategic partners, to explore how we might achieve further growth. The Board is clear that Local Space needs to play an active part in helping solve the London housing crisis and eradicate the use of poor-quality temporary housing for homeless families in our areas of operation.<\/p>\nI want to thank the staff and Senior Management Team for helping customers stay safe, provide essential landlord services, and let more new, good-quality homes for families in desperate need of a home. I also want to thank our local authority partners, the GLA, our lenders and other strategic partners who support us in delivering affordable and quality social housing to people on low incomes, helping lives and communities to change for the better. You remain important to us and we look forward to working with you in the year ahead.<\/p>\nFinally, I want to thank my fellow Board and Tenants\u2019 Panel members who have kindly given their time and wisdom to support our continued endeavours. Working alongside our residents we continue to build on our excellent foundations and deliver our strategy in partnership with you into the future.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/span><\/div>Josie Parsons<\/span>\nOur CEO<\/p>\n<\/div><\/i><\/i><\/span>Read here<\/span><\/a><\/h4><\/div>\nThe past year has been a great deal more normal than the last couple, albeit a new normal. Local Space has settled into a hybrid mode of working, although we will continue to review this to ensure that our customer\u2019s needs are met.<\/p>\nWe have seen some key successes over the past year. This has included the transfer back to in-house repairs management from the London Borough of Newham for around 720 homes. We can see that those customers are more satisfied with the repairs service they are receiving. In 2024 the remaining elements of managing those homes will transfer back to Local Space.<\/p>\nWe have purchased 45 new homes and refurbished 41 of these, making them available for more homeless families. We have continued our investment program in our homes and have added a program of energy efficiency investment to help make our homes cheaper to run for the families that live in them. We successfully bid for nearly \u00a31 million of grant funding through the Government\u2019s Department of Energy Security and Net Zero which will enhance this program over the next couple of years.<\/p>\nWe are working on a new program of leased homes to house even more homeless families in one of our key boroughs, and this is expected to increase over the next couple of years.<\/p>\nWe are also working on improving all the services we offer to our customers and can already see the positive impact of this work on how our customers speak about us.\nI would like to take this opportunity to thank our Local Space staff for all their hard work over the past year.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>About Local Space<\/h2><\/div><\/div><\/div><\/span><\/a><\/span>About us<\/h3><\/div><\/span><\/div><\/div><\/div><\/span><\/a><\/span>Senior Leadership Team<\/h3><\/div><\/span><\/div><\/div><\/div><\/span><\/a><\/span>Our Governance<\/h3><\/div><\/span><\/div><\/div><\/div><\/span><\/a><\/span>Equality & Diversity<\/h3><\/div><\/span><\/div><\/div><\/div><\/div><\/div>Our 2023 Residents\u2019 Report animation<\/h2><\/div>Watch the full video<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/a>×<\/button><\/h3><\/div>\n<\/iframe><\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-18 fusion_builder_column_1_2 1_2 fusion-flex-column fusion-flex-align-self-stretch\" style=\"--awb-padding-top:10px;--awb-padding-right:10px;--awb-padding-bottom:10px;--awb-padding-left:10px;--awb-bg-color:#ffffff;--awb-bg-color-hover:#ffffff;--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:0px;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:0px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-space-between fusion-content-layout-column\"><a class=\"fusion-modal-text-link\" data-toggle=\"modal\" data-target=\".fusion-modal.report\" href=\"#\"><span style=\"font-weight: bold;\">Our year in review 2022-2023<img decoding=\"async\" class=\" wp-image-50 alignright\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Arrow.png\" alt=\"\" width=\"36\" height=\"42\" \/><\/span><br \/>\n(7m45s)<\/a><div class=\"fusion-text fusion-text-9 fusion-no-small-visibility\" style=\"--awb-font-size:20px;--awb-text-color:#3c235a;\"><p>Writing\/Script: Local Space<br \/>\nAnimation and Production: graphicimpressions.co.uk<br \/>\nIllustration: Andrew White, Graphic Impressions<br \/>\nVoice work: Alexia Kombou<br \/>\nMusic by AudioCoffee (@audiocoffeemusic)<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-19 fusion_builder_column_1_2 1_2 fusion-flex-column fusion-flex-align-self-stretch fusion-no-medium-visibility fusion-no-large-visibility\" style=\"--awb-padding-top:10px;--awb-padding-right:10px;--awb-padding-bottom:10px;--awb-padding-left:10px;--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:0px;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:0px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-space-between fusion-content-layout-column\"><div class=\"fusion-text fusion-text-10 writingMobile\" style=\"--awb-font-size:20px;--awb-text-color:#ffffff;\"><p>Writing\/Script: Local Space<br \/>\nAnimation and Production: graphicimpressions.co.uk<br \/>\nIllustration: Andrew White, Graphic Impressions<br \/>\nVoice work: Alexia Kombou<br \/>\nMusic by AudioCoffee (@audiocoffeemusic)<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-20 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:25px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-11 fusion-text-no-margin\" style=\"--awb-font-size:30px;--awb-line-height:var(--awb-typography4-line-height);--awb-letter-spacing:var(--awb-typography4-letter-spacing);--awb-text-transform:var(--awb-typography4-text-transform);--awb-text-color:#68c3cd;--awb-margin-bottom:5px;--awb-text-font-family:"museo-sans";--awb-text-font-style:normal;--awb-text-font-weight:700;\"><p>Watch by section<\/p>\n<\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:0px;margin-bottom:15px;width:100%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:#68c3cd;border-color:#68c3cd;border-top-width:2px;\"><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-21 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-no-small-visibility\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"awb-gallery-wrapper awb-gallery-wrapper-1 button-span-no\" style=\"--more-btn-alignment:center;\"><div style=\"margin:-5px;--awb-bordersize:0px;\" class=\"fusion-gallery fusion-gallery-container fusion-grid-4 fusion-columns-total-6 fusion-gallery-layout-grid fusion-gallery-1\"><div style=\"padding:5px;\" class=\"fusion-grid-column fusion-gallery-column fusion-gallery-column-4 hover-type-none\"><div class=\"fusion-gallery-image\"><a href=\"https:\/\/youtu.be\/ySQq95YFMDA\" target=\"_blank\"><img decoding=\"async\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-1.png\" width=\"480\" height=\"500\" alt=\"\" title=\"Asset 1\" aria-label=\"Asset 1\" class=\"img-responsive wp-image-209\" srcset=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-1-200x208.png 200w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-1-400x417.png 400w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-1.png 480w\" sizes=\"(min-width: 2200px) 100vw, (min-width: 856px) 296px, (min-width: 784px) 395px, (min-width: 712px) 593px, (min-width: 640px) 712px, \" \/><\/a><\/div><\/div><div style=\"padding:5px;\" class=\"fusion-grid-column fusion-gallery-column fusion-gallery-column-4 hover-type-none\"><div class=\"fusion-gallery-image\"><a href=\"https:\/\/youtu.be\/LTau0qK0X1A\" target=\"_blank\"><img decoding=\"async\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-2.png\" width=\"480\" height=\"500\" alt=\"\" title=\"Asset 2\" aria-label=\"Asset 2\" class=\"img-responsive wp-image-210\" srcset=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-2-200x208.png 200w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-2-400x417.png 400w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-2.png 480w\" sizes=\"(min-width: 2200px) 100vw, (min-width: 856px) 296px, (min-width: 784px) 395px, (min-width: 712px) 593px, (min-width: 640px) 712px, \" \/><\/a><\/div><\/div><div style=\"padding:5px;\" class=\"fusion-grid-column fusion-gallery-column fusion-gallery-column-4 hover-type-none\"><div class=\"fusion-gallery-image\"><a href=\"https:\/\/youtu.be\/8iCtp9k4zaw\" target=\"_blank\"><img decoding=\"async\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-3.png\" width=\"480\" height=\"500\" alt=\"\" title=\"Asset 3\" aria-label=\"Asset 3\" class=\"img-responsive wp-image-211\" srcset=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-3-200x208.png 200w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-3-400x417.png 400w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-3.png 480w\" sizes=\"(min-width: 2200px) 100vw, (min-width: 856px) 296px, (min-width: 784px) 395px, (min-width: 712px) 593px, (min-width: 640px) 712px, \" \/><\/a><\/div><\/div><div style=\"padding:5px;\" class=\"fusion-grid-column fusion-gallery-column fusion-gallery-column-4 hover-type-none\"><div class=\"fusion-gallery-image\"><a href=\"https:\/\/youtu.be\/RErDYylXmLs\" target=\"_blank\"><img decoding=\"async\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-4.png\" width=\"480\" height=\"500\" alt=\"\" title=\"Asset 4\" aria-label=\"Asset 4\" class=\"img-responsive wp-image-212\" srcset=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-4-200x208.png 200w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-4-400x417.png 400w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-4.png 480w\" sizes=\"(min-width: 2200px) 100vw, (min-width: 856px) 296px, (min-width: 784px) 395px, (min-width: 712px) 593px, (min-width: 640px) 712px, \" \/><\/a><\/div><\/div><div class=\"clearfix\"><\/div><div style=\"padding:5px;\" class=\"fusion-grid-column fusion-gallery-column fusion-gallery-column-4 hover-type-none\"><div class=\"fusion-gallery-image\"><a href=\"https:\/\/youtu.be\/kOH9gOasfBQ\" target=\"_blank\"><img decoding=\"async\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-5.png\" width=\"480\" height=\"500\" alt=\"\" title=\"Asset 5\" aria-label=\"Asset 5\" class=\"img-responsive wp-image-213\" srcset=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-5-200x208.png 200w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-5-400x417.png 400w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-5.png 480w\" sizes=\"(min-width: 2200px) 100vw, (min-width: 856px) 296px, (min-width: 784px) 395px, (min-width: 712px) 593px, (min-width: 640px) 712px, \" \/><\/a><\/div><\/div><div style=\"padding:5px;\" class=\"fusion-grid-column fusion-gallery-column fusion-gallery-column-4 hover-type-none\"><div class=\"fusion-gallery-image\"><a href=\"https:\/\/youtu.be\/C0k9a4XWVDA\" target=\"_blank\"><img decoding=\"async\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-6.png\" width=\"480\" height=\"500\" alt=\"\" title=\"Asset 6\" aria-label=\"Asset 6\" class=\"img-responsive wp-image-214\" srcset=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-6-200x208.png 200w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-6-400x417.png 400w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-6.png 480w\" sizes=\"(min-width: 2200px) 100vw, (min-width: 856px) 296px, (min-width: 784px) 395px, (min-width: 712px) 593px, (min-width: 640px) 712px, \" \/><\/a><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-22 fusion_builder_column_1_1 1_1 fusion-flex-column sectionbGreen fusion-no-medium-visibility fusion-no-large-visibility fusion-column-inner-bg-wrapper\" style=\"--awb-inner-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><span class=\"fusion-column-inner-bg hover-type-none\"><a class=\"fusion-column-anchor\" href=\"https:\/\/youtu.be\/ySQq95YFMDA\" rel=\"noopener noreferrer\" target=\"_blank\"><span class=\"fusion-column-inner-bg-image\"><\/span><\/a><\/span><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-12\"><p><span style=\"font-size: 20px; font-weight: bold;\">OUR PERFORMANCE<\/span><br \/>\n(2m29s)<img decoding=\"async\" class=\" wp-image-221 alignright\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Arrow2.png\" alt=\"\" width=\"30\" height=\"35\" \/><\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-23 fusion_builder_column_1_1 1_1 fusion-flex-column sectionbPink fusion-no-medium-visibility fusion-no-large-visibility fusion-column-inner-bg-wrapper\" style=\"--awb-inner-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><span class=\"fusion-column-inner-bg hover-type-none\"><a class=\"fusion-column-anchor\" href=\"https:\/\/youtu.be\/LTau0qK0X1A\" rel=\"noopener noreferrer\" target=\"_blank\"><span class=\"fusion-column-inner-bg-image\"><\/span><\/a><\/span><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-13\"><p><span style=\"font-size: 20px; font-weight: bold;\">INVESTING IN YOUR HOMES<\/span><br \/>\n(1m35s)<img decoding=\"async\" class=\" wp-image-221 alignright\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Arrow2.png\" alt=\"\" width=\"30\" height=\"35\" \/><\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-24 fusion_builder_column_1_1 1_1 fusion-flex-column sectionbYellow fusion-no-medium-visibility fusion-no-large-visibility fusion-column-inner-bg-wrapper\" style=\"--awb-inner-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><span class=\"fusion-column-inner-bg hover-type-none\"><a class=\"fusion-column-anchor\" href=\"https:\/\/youtu.be\/8iCtp9k4zaw\" rel=\"noopener noreferrer\" target=\"_blank\"><span class=\"fusion-column-inner-bg-image\"><\/span><\/a><\/span><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-14\"><p><span style=\"font-size: 20px; font-weight: bold;\">GIVING OUR CUSTOMERS A VOICE<\/span><br \/>\n(1m00s)<img decoding=\"async\" class=\" wp-image-221 alignright\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Arrow2.png\" alt=\"\" width=\"30\" height=\"35\" \/><\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-25 fusion_builder_column_1_1 1_1 fusion-flex-column sectionbRed fusion-no-medium-visibility fusion-no-large-visibility fusion-column-inner-bg-wrapper\" style=\"--awb-inner-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><span class=\"fusion-column-inner-bg hover-type-none\"><a class=\"fusion-column-anchor\" href=\"https:\/\/youtu.be\/RErDYylXmLs\" rel=\"noopener noreferrer\" target=\"_blank\"><span class=\"fusion-column-inner-bg-image\"><\/span><\/a><\/span><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-15\"><p><span style=\"font-size: 20px; font-weight: bold;\">DEVELOPMENT AND NEW HOMES<\/span><br \/>\n(0m38s)<img decoding=\"async\" class=\" wp-image-221 alignright\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Arrow2.png\" alt=\"\" width=\"30\" height=\"35\" \/><\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-26 fusion_builder_column_1_1 1_1 fusion-flex-column sectionbBlue fusion-no-medium-visibility fusion-no-large-visibility fusion-column-inner-bg-wrapper\" style=\"--awb-inner-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><span class=\"fusion-column-inner-bg hover-type-none\"><a class=\"fusion-column-anchor\" href=\"https:\/\/youtu.be\/kOH9gOasfBQ\" rel=\"noopener noreferrer\" target=\"_blank\"><span class=\"fusion-column-inner-bg-image\"><\/span><\/a><\/span><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-16\"><p><span style=\"font-size: 20px; font-weight: bold;\">OUR PEOPLE<\/span><br \/>\n(1m42s)<img decoding=\"async\" class=\" wp-image-221 alignright\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Arrow2.png\" alt=\"\" width=\"30\" height=\"35\" \/><\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-27 fusion_builder_column_1_1 1_1 fusion-flex-column sectionbDPink fusion-no-medium-visibility fusion-no-large-visibility fusion-column-inner-bg-wrapper\" style=\"--awb-inner-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><span class=\"fusion-column-inner-bg hover-type-none\"><a class=\"fusion-column-anchor\" href=\"https:\/\/youtu.be\/C0k9a4XWVDA\" rel=\"noopener noreferrer\" target=\"_blank\"><span class=\"fusion-column-inner-bg-image\"><\/span><\/a><\/span><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-17\"><p><span style=\"font-size: 20px; font-weight: bold;\">SUPPORT DURING CHALLENGING TIMES<\/span><br \/>\n(0m48s)<img decoding=\"async\" class=\" wp-image-221 alignright\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Arrow2.png\" alt=\"\" width=\"30\" height=\"35\" \/><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-8 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:30px;--awb-padding-bottom:50px;--awb-margin-top:10px;--awb-background-color:#de5d09;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-28 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-14 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:#ffffff;--awb-margin-bottom:30px;\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Interviews with our customers and our people<\/h2><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-29 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-no-small-visibility\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"awb-gallery-wrapper awb-gallery-wrapper-2 button-span-no\" style=\"--more-btn-alignment:center;\"><div style=\"margin:-5px;--awb-bordersize:0px;\" class=\"fusion-gallery fusion-gallery-container fusion-grid-4 fusion-columns-total-3 fusion-gallery-layout-grid fusion-gallery-2\"><div style=\"padding:5px;\" class=\"fusion-grid-column fusion-gallery-column fusion-gallery-column-4 hover-type-none\"><div class=\"fusion-gallery-image\"><a href=\"https:\/\/youtu.be\/9MaKJDGgWiA\" target=\"_blank\"><img decoding=\"async\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-8-1.png\" width=\"480\" height=\"500\" alt=\"\" title=\"Asset 8\" aria-label=\"Asset 8\" class=\"img-responsive wp-image-224\" srcset=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-8-1-200x208.png 200w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-8-1-400x417.png 400w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-8-1.png 480w\" sizes=\"(min-width: 2200px) 100vw, (min-width: 856px) 296px, (min-width: 784px) 395px, (min-width: 712px) 593px, (min-width: 640px) 712px, \" \/><\/a><\/div><\/div><div style=\"padding:5px;\" class=\"fusion-grid-column fusion-gallery-column fusion-gallery-column-4 hover-type-none\"><div class=\"fusion-gallery-image\"><a href=\"https:\/\/youtu.be\/EjzuWQ0M9ao\" target=\"_blank\"><img decoding=\"async\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-9-1.png\" width=\"480\" height=\"500\" alt=\"\" title=\"Asset 9\" aria-label=\"Asset 9\" class=\"img-responsive wp-image-225\" srcset=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-9-1-200x208.png 200w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-9-1-400x417.png 400w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-9-1.png 480w\" sizes=\"(min-width: 2200px) 100vw, (min-width: 856px) 296px, (min-width: 784px) 395px, (min-width: 712px) 593px, (min-width: 640px) 712px, \" \/><\/a><\/div><\/div><div class=\"clearfix\"><\/div><div style=\"padding:5px;\" class=\"fusion-grid-column fusion-gallery-column fusion-gallery-column-4 hover-type-none\"><div class=\"fusion-gallery-image\"><a href=\"https:\/\/youtu.be\/ZUrU7GhkiSc\" target=\"_blank\"><img decoding=\"async\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-10-1.png\" width=\"480\" height=\"500\" alt=\"\" title=\"Asset 10\" aria-label=\"Asset 10\" class=\"img-responsive wp-image-226\" srcset=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-10-1-200x208.png 200w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-10-1-400x417.png 400w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-10-1.png 480w\" sizes=\"(min-width: 2200px) 100vw, (min-width: 856px) 296px, (min-width: 784px) 395px, (min-width: 712px) 593px, (min-width: 640px) 712px, \" \/><\/a><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-30 fusion_builder_column_1_1 1_1 fusion-flex-column sectionbPink fusion-no-medium-visibility fusion-no-large-visibility fusion-column-inner-bg-wrapper\" style=\"--awb-inner-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><span class=\"fusion-column-inner-bg hover-type-none\"><a class=\"fusion-column-anchor\" href=\"https:\/\/youtu.be\/9MaKJDGgWiA\" rel=\"noopener noreferrer\" target=\"_blank\"><span class=\"fusion-column-inner-bg-image\"><\/span><\/a><\/span><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-18\"><p><span style=\"font-size: 20px; font-weight: bold;\">MS ROBERTS<\/span><br \/>\n(6m50s)<img decoding=\"async\" class=\" wp-image-221 alignright\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Arrow2.png\" alt=\"\" width=\"30\" height=\"35\" \/><\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-31 fusion_builder_column_1_1 1_1 fusion-flex-column sectionbYellow fusion-no-medium-visibility fusion-no-large-visibility fusion-column-inner-bg-wrapper\" style=\"--awb-inner-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><span class=\"fusion-column-inner-bg hover-type-none\"><a class=\"fusion-column-anchor\" href=\"https:\/\/youtu.be\/EjzuWQ0M9ao\" rel=\"noopener noreferrer\" target=\"_blank\"><span class=\"fusion-column-inner-bg-image\"><\/span><\/a><\/span><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-19\"><p><span style=\"font-size: 20px; font-weight: bold;\">CARL DOOGAN<\/span><br \/>\n(4m19s)<img decoding=\"async\" class=\" wp-image-221 alignright\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Arrow2.png\" alt=\"\" width=\"30\" height=\"35\" \/><\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-32 fusion_builder_column_1_1 1_1 fusion-flex-column sectionbRed fusion-no-medium-visibility fusion-no-large-visibility fusion-column-inner-bg-wrapper\" style=\"--awb-inner-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><span class=\"fusion-column-inner-bg hover-type-none\"><a class=\"fusion-column-anchor\" href=\"https:\/\/youtu.be\/ZUrU7GhkiSc\" rel=\"noopener noreferrer\" target=\"_blank\"><span class=\"fusion-column-inner-bg-image\"><\/span><\/a><\/span><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-20\"><p><span style=\"font-size: 20px; font-weight: bold;\">JENNIFER DYAL<\/span><br \/>\n(3m10s)<img decoding=\"async\" class=\" wp-image-221 alignright\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Arrow2.png\" alt=\"\" width=\"30\" height=\"35\" \/><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-9 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:25px;--awb-margin-top:10px;--awb-background-color:#0069a4;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-33 fusion_builder_column_3_4 3_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:75%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.56%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:2.56%;--awb-width-medium:75%;--awb-order-medium:0;--awb-spacing-right-medium:2.56%;--awb-spacing-left-medium:2.56%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-15 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:#ffffff;--awb-margin-bottom:30px;\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Financial Report<\/h2><\/div><div class=\"fusion-text fusion-text-21\" style=\"--awb-font-size:24px;--awb-line-height:var(--awb-typography4-line-height);--awb-letter-spacing:var(--awb-typography4-letter-spacing);--awb-text-transform:var(--awb-typography4-text-transform);--awb-text-color:#ffffff;--awb-text-font-family:"museo-sans";--awb-text-font-style:normal;--awb-text-font-weight:700;\"><p>Statement of Comprehensive Income and Statement of Financial Position<\/p>\n<\/div><div ><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-1 fusion-button-default-span fusion-button-default-type\" style=\"--button-border-radius-top-left:0;--button-border-radius-top-right:0;--button-border-radius-bottom-right:0;--button-border-radius-bottom-left:0;\" target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Financial_Statement_2022-2023.pdf\"><span class=\"fusion-button-text\">Download Here<\/span><i class=\"fa-angle-right fas button-icon-right\" aria-hidden=\"true\"><\/i><\/a><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-34 fusion_builder_column_1_4 1_4 fusion-flex-column fusion-flex-align-self-flex-end\" style=\"--awb-padding-top:100px;--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:7.68%;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:7.68%;--awb-spacing-left-medium:7.68%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-max-width:150px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-9 hover-type-none\"><img decoding=\"async\" width=\"500\" height=\"753\" title=\"Pound\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Pound.png\" alt class=\"img-responsive wp-image-62\" srcset=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Pound-200x301.png 200w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Pound-400x602.png 400w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Pound.png 500w\" sizes=\"(max-width: 640px) 100vw, 400px\" \/><\/span><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-10 fusion-flex-container has-pattern-background has-mask-background footerLinks nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:25px;--awb-margin-top:10px;--awb-background-color:#3d195b;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-35 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-16 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:#0399ad;--awb-margin-bottom:30px;\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Residents\u2019 Report 2023<\/h2><\/div><div class=\"fusion-text fusion-text-22\" style=\"--awb-font-size:30px;--awb-line-height:var(--awb-typography4-line-height);--awb-letter-spacing:var(--awb-typography4-letter-spacing);--awb-text-transform:var(--awb-typography4-text-transform);--awb-text-color:#ffffff;--awb-text-font-family:"museo-sans";--awb-text-font-style:normal;--awb-text-font-weight:700;\"><p><a href=\"http:\/\/localspace.co.uk\">localspace.co.uk<\/a><\/p>\n<\/div><div class=\"fusion-text fusion-text-23\" style=\"--awb-text-color:#ffffff;\"><p>Local Space, 58 Romford Road, London, E15 4BZ<br \/>\nLocal Space is a charitable registered society<br \/>\n(Reg. Number: 29840R)<br \/>\nRegistered Social Landlord (Reg. Number: LH4454)<\/p>\n<p>Design <a href=\"https:\/\/graphicimpressions.co.uk\/\" target=\"_blank\" rel=\"noopener\">graphicimpressions.co.uk<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-11 fusion-flex-container has-pattern-background has-mask-background hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-right:0px;--awb-padding-left:0px;--awb-background-color:#3d195b;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-36 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-padding-top:25px;--awb-padding-bottom:50px;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element fusion-no-small-visibility\" style=\"text-align:right;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-10 hover-type-none\"><img decoding=\"async\" width=\"1900\" height=\"77\" title=\"Footer\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Footer-1.png\" alt class=\"img-responsive wp-image-133\" srcset=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Footer-1-200x8.png 200w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Footer-1-400x16.png 400w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Footer-1-600x24.png 600w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Footer-1-800x32.png 800w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Footer-1-1200x49.png 1200w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Footer-1.png 1900w\" sizes=\"(max-width: 640px) 100vw, 1200px\" \/><\/span><\/div><div class=\"fusion-image-element fusion-no-medium-visibility fusion-no-large-visibility\" style=\"text-align:right;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-11 hover-type-none\"><img decoding=\"async\" width=\"800\" height=\"77\" title=\"FooterMobile\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/FooterMobile.png\" alt class=\"img-responsive wp-image-169\" srcset=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/FooterMobile-200x19.png 200w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/FooterMobile-400x39.png 400w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/FooterMobile-600x58.png 600w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/FooterMobile.png 800w\" sizes=\"(max-width: 640px) 100vw, 800px\" \/><\/span><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-json\/wp\/v2\/pages\/10","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-json\/wp\/v2\/comments?post=10"}],"version-history":[{"count":201,"href":"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-json\/wp\/v2\/pages\/10\/revisions"}],"predecessor-version":[{"id":298,"href":"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-json\/wp\/v2\/pages\/10\/revisions\/298"}],"wp:attachment":[{"href":"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-json\/wp\/v2\/media?parent=10"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
During my second year as Chair of the Local Space Board, service levels and working patterns have stabilised as we emerge from the pandemic. We focused on establishing our strategic ambitions and received another strong credit rating and excellent regulatory judgement. We remain on a strong footing, both operationally and financially. The Board made several proactive strategic decisions to support our future, enhance customer services and improve the quality of our homes. Key to these was the decision to return all homes managed and maintained by others to our internal teams, allowing us to take direct control of our homes over the next few years.<\/p>\n
We approved a new Customer Engagement Strategy, to increase the range of activities offered and strengthen the \u2018line of sight\u2019 between Board and the customer experience. Demand for affordable housing in London remains high and the number of families in temporary accommodation is growing in our areas of operation, so we will continue working with our strategic partners, to explore how we might achieve further growth. The Board is clear that Local Space needs to play an active part in helping solve the London housing crisis and eradicate the use of poor-quality temporary housing for homeless families in our areas of operation.<\/p>\n
I want to thank the staff and Senior Management Team for helping customers stay safe, provide essential landlord services, and let more new, good-quality homes for families in desperate need of a home. I also want to thank our local authority partners, the GLA, our lenders and other strategic partners who support us in delivering affordable and quality social housing to people on low incomes, helping lives and communities to change for the better. You remain important to us and we look forward to working with you in the year ahead.<\/p>\n
Finally, I want to thank my fellow Board and Tenants\u2019 Panel members who have kindly given their time and wisdom to support our continued endeavours. Working alongside our residents we continue to build on our excellent foundations and deliver our strategy in partnership with you into the future.<\/p>\n<\/div><\/div><\/div>
Josie Parsons<\/span>\nOur CEO<\/p>\n<\/div><\/div><\/div>The past year has been a great deal more normal than the last couple, albeit a new normal. Local Space has settled into a hybrid mode of working, although we will continue to review this to ensure that our customer\u2019s needs are met.<\/p>\nWe have seen some key successes over the past year. This has included the transfer back to in-house repairs management from the London Borough of Newham for around 720 homes. We can see that those customers are more satisfied with the repairs service they are receiving. In 2024 the remaining elements of managing those homes will transfer back to Local Space.<\/p>\nWe have purchased 45 new homes and refurbished 41 of these, making them available for more homeless families. We have continued our investment program in our homes and have added a program of energy efficiency investment to help make our homes cheaper to run for the families that live in them. We successfully bid for nearly \u00a31 million of grant funding through the Government\u2019s Department of Energy Security and Net Zero which will enhance this program over the next couple of years.<\/p>\nWe are working on a new program of leased homes to house even more homeless families in one of our key boroughs, and this is expected to increase over the next couple of years.<\/p>\nWe are also working on improving all the services we offer to our customers and can already see the positive impact of this work on how our customers speak about us.<\/p>\nI would like to take this opportunity to thank our Local Space staff for all their hard work over the past year.<\/p>\n<\/div><\/div><\/div><\/div><\/div>A word from…<\/h2><\/div><\/div><\/div><\/span><\/div>Victor da Cunha<\/span>\nOur Chair<\/p>\n<\/div><\/i><\/i><\/span>Read here<\/span><\/a><\/h4><\/div>\nDuring my second year as Chair of the Local Space Board, service levels and working patterns have stabilised as we emerge from the pandemic. We focused on establishing our strategic ambitions and received another strong credit rating and excellent regulatory judgement. We remain on a strong footing, both operationally and financially. The Board made several proactive strategic decisions to support our future, enhance customer services and improve the quality of our homes. Key to these was the decision to return all homes managed and maintained by others to our internal teams, allowing us to take direct control of our homes over the next few years.<\/p>\nWe approved a new Customer Engagement Strategy, to increase the range of activities offered and strengthen the \u2018line of sight\u2019 between Board and the customer experience. Demand for affordable housing in London remains high and the number of families in temporary accommodation is growing in our areas of operation, so we will continue working with our strategic partners, to explore how we might achieve further growth. The Board is clear that Local Space needs to play an active part in helping solve the London housing crisis and eradicate the use of poor-quality temporary housing for homeless families in our areas of operation.<\/p>\nI want to thank the staff and Senior Management Team for helping customers stay safe, provide essential landlord services, and let more new, good-quality homes for families in desperate need of a home. I also want to thank our local authority partners, the GLA, our lenders and other strategic partners who support us in delivering affordable and quality social housing to people on low incomes, helping lives and communities to change for the better. You remain important to us and we look forward to working with you in the year ahead.<\/p>\nFinally, I want to thank my fellow Board and Tenants\u2019 Panel members who have kindly given their time and wisdom to support our continued endeavours. Working alongside our residents we continue to build on our excellent foundations and deliver our strategy in partnership with you into the future.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/span><\/div>Josie Parsons<\/span>\nOur CEO<\/p>\n<\/div><\/i><\/i><\/span>Read here<\/span><\/a><\/h4><\/div>\nThe past year has been a great deal more normal than the last couple, albeit a new normal. Local Space has settled into a hybrid mode of working, although we will continue to review this to ensure that our customer\u2019s needs are met.<\/p>\nWe have seen some key successes over the past year. This has included the transfer back to in-house repairs management from the London Borough of Newham for around 720 homes. We can see that those customers are more satisfied with the repairs service they are receiving. In 2024 the remaining elements of managing those homes will transfer back to Local Space.<\/p>\nWe have purchased 45 new homes and refurbished 41 of these, making them available for more homeless families. We have continued our investment program in our homes and have added a program of energy efficiency investment to help make our homes cheaper to run for the families that live in them. We successfully bid for nearly \u00a31 million of grant funding through the Government\u2019s Department of Energy Security and Net Zero which will enhance this program over the next couple of years.<\/p>\nWe are working on a new program of leased homes to house even more homeless families in one of our key boroughs, and this is expected to increase over the next couple of years.<\/p>\nWe are also working on improving all the services we offer to our customers and can already see the positive impact of this work on how our customers speak about us.\nI would like to take this opportunity to thank our Local Space staff for all their hard work over the past year.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>About Local Space<\/h2><\/div><\/div><\/div><\/span><\/a><\/span>About us<\/h3><\/div><\/span><\/div><\/div><\/div><\/span><\/a><\/span>Senior Leadership Team<\/h3><\/div><\/span><\/div><\/div><\/div><\/span><\/a><\/span>Our Governance<\/h3><\/div><\/span><\/div><\/div><\/div><\/span><\/a><\/span>Equality & Diversity<\/h3><\/div><\/span><\/div><\/div><\/div><\/div><\/div>Our 2023 Residents\u2019 Report animation<\/h2><\/div>Watch the full video<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/a>×<\/button><\/h3><\/div>\n<\/iframe><\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-18 fusion_builder_column_1_2 1_2 fusion-flex-column fusion-flex-align-self-stretch\" style=\"--awb-padding-top:10px;--awb-padding-right:10px;--awb-padding-bottom:10px;--awb-padding-left:10px;--awb-bg-color:#ffffff;--awb-bg-color-hover:#ffffff;--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:0px;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:0px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-space-between fusion-content-layout-column\"><a class=\"fusion-modal-text-link\" data-toggle=\"modal\" data-target=\".fusion-modal.report\" href=\"#\"><span style=\"font-weight: bold;\">Our year in review 2022-2023<img decoding=\"async\" class=\" wp-image-50 alignright\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Arrow.png\" alt=\"\" width=\"36\" height=\"42\" \/><\/span><br \/>\n(7m45s)<\/a><div class=\"fusion-text fusion-text-9 fusion-no-small-visibility\" style=\"--awb-font-size:20px;--awb-text-color:#3c235a;\"><p>Writing\/Script: Local Space<br \/>\nAnimation and Production: graphicimpressions.co.uk<br \/>\nIllustration: Andrew White, Graphic Impressions<br \/>\nVoice work: Alexia Kombou<br \/>\nMusic by AudioCoffee (@audiocoffeemusic)<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-19 fusion_builder_column_1_2 1_2 fusion-flex-column fusion-flex-align-self-stretch fusion-no-medium-visibility fusion-no-large-visibility\" style=\"--awb-padding-top:10px;--awb-padding-right:10px;--awb-padding-bottom:10px;--awb-padding-left:10px;--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:0px;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:0px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-space-between fusion-content-layout-column\"><div class=\"fusion-text fusion-text-10 writingMobile\" style=\"--awb-font-size:20px;--awb-text-color:#ffffff;\"><p>Writing\/Script: Local Space<br \/>\nAnimation and Production: graphicimpressions.co.uk<br \/>\nIllustration: Andrew White, Graphic Impressions<br \/>\nVoice work: Alexia Kombou<br \/>\nMusic by AudioCoffee (@audiocoffeemusic)<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-20 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:25px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-11 fusion-text-no-margin\" style=\"--awb-font-size:30px;--awb-line-height:var(--awb-typography4-line-height);--awb-letter-spacing:var(--awb-typography4-letter-spacing);--awb-text-transform:var(--awb-typography4-text-transform);--awb-text-color:#68c3cd;--awb-margin-bottom:5px;--awb-text-font-family:"museo-sans";--awb-text-font-style:normal;--awb-text-font-weight:700;\"><p>Watch by section<\/p>\n<\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:0px;margin-bottom:15px;width:100%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:#68c3cd;border-color:#68c3cd;border-top-width:2px;\"><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-21 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-no-small-visibility\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"awb-gallery-wrapper awb-gallery-wrapper-1 button-span-no\" style=\"--more-btn-alignment:center;\"><div style=\"margin:-5px;--awb-bordersize:0px;\" class=\"fusion-gallery fusion-gallery-container fusion-grid-4 fusion-columns-total-6 fusion-gallery-layout-grid fusion-gallery-1\"><div style=\"padding:5px;\" class=\"fusion-grid-column fusion-gallery-column fusion-gallery-column-4 hover-type-none\"><div class=\"fusion-gallery-image\"><a href=\"https:\/\/youtu.be\/ySQq95YFMDA\" target=\"_blank\"><img decoding=\"async\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-1.png\" width=\"480\" height=\"500\" alt=\"\" title=\"Asset 1\" aria-label=\"Asset 1\" class=\"img-responsive wp-image-209\" srcset=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-1-200x208.png 200w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-1-400x417.png 400w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-1.png 480w\" sizes=\"(min-width: 2200px) 100vw, (min-width: 856px) 296px, (min-width: 784px) 395px, (min-width: 712px) 593px, (min-width: 640px) 712px, \" \/><\/a><\/div><\/div><div style=\"padding:5px;\" class=\"fusion-grid-column fusion-gallery-column fusion-gallery-column-4 hover-type-none\"><div class=\"fusion-gallery-image\"><a href=\"https:\/\/youtu.be\/LTau0qK0X1A\" target=\"_blank\"><img decoding=\"async\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-2.png\" width=\"480\" height=\"500\" alt=\"\" title=\"Asset 2\" aria-label=\"Asset 2\" class=\"img-responsive wp-image-210\" srcset=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-2-200x208.png 200w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-2-400x417.png 400w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-2.png 480w\" sizes=\"(min-width: 2200px) 100vw, (min-width: 856px) 296px, (min-width: 784px) 395px, (min-width: 712px) 593px, (min-width: 640px) 712px, \" \/><\/a><\/div><\/div><div style=\"padding:5px;\" class=\"fusion-grid-column fusion-gallery-column fusion-gallery-column-4 hover-type-none\"><div class=\"fusion-gallery-image\"><a href=\"https:\/\/youtu.be\/8iCtp9k4zaw\" target=\"_blank\"><img decoding=\"async\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-3.png\" width=\"480\" height=\"500\" alt=\"\" title=\"Asset 3\" aria-label=\"Asset 3\" class=\"img-responsive wp-image-211\" srcset=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-3-200x208.png 200w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-3-400x417.png 400w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-3.png 480w\" sizes=\"(min-width: 2200px) 100vw, (min-width: 856px) 296px, (min-width: 784px) 395px, (min-width: 712px) 593px, (min-width: 640px) 712px, \" \/><\/a><\/div><\/div><div style=\"padding:5px;\" class=\"fusion-grid-column fusion-gallery-column fusion-gallery-column-4 hover-type-none\"><div class=\"fusion-gallery-image\"><a href=\"https:\/\/youtu.be\/RErDYylXmLs\" target=\"_blank\"><img decoding=\"async\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-4.png\" width=\"480\" height=\"500\" alt=\"\" title=\"Asset 4\" aria-label=\"Asset 4\" class=\"img-responsive wp-image-212\" srcset=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-4-200x208.png 200w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-4-400x417.png 400w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-4.png 480w\" sizes=\"(min-width: 2200px) 100vw, (min-width: 856px) 296px, (min-width: 784px) 395px, (min-width: 712px) 593px, (min-width: 640px) 712px, \" \/><\/a><\/div><\/div><div class=\"clearfix\"><\/div><div style=\"padding:5px;\" class=\"fusion-grid-column fusion-gallery-column fusion-gallery-column-4 hover-type-none\"><div class=\"fusion-gallery-image\"><a href=\"https:\/\/youtu.be\/kOH9gOasfBQ\" target=\"_blank\"><img decoding=\"async\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-5.png\" width=\"480\" height=\"500\" alt=\"\" title=\"Asset 5\" aria-label=\"Asset 5\" class=\"img-responsive wp-image-213\" srcset=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-5-200x208.png 200w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-5-400x417.png 400w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-5.png 480w\" sizes=\"(min-width: 2200px) 100vw, (min-width: 856px) 296px, (min-width: 784px) 395px, (min-width: 712px) 593px, (min-width: 640px) 712px, \" \/><\/a><\/div><\/div><div style=\"padding:5px;\" class=\"fusion-grid-column fusion-gallery-column fusion-gallery-column-4 hover-type-none\"><div class=\"fusion-gallery-image\"><a href=\"https:\/\/youtu.be\/C0k9a4XWVDA\" target=\"_blank\"><img decoding=\"async\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-6.png\" width=\"480\" height=\"500\" alt=\"\" title=\"Asset 6\" aria-label=\"Asset 6\" class=\"img-responsive wp-image-214\" srcset=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-6-200x208.png 200w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-6-400x417.png 400w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-6.png 480w\" sizes=\"(min-width: 2200px) 100vw, (min-width: 856px) 296px, (min-width: 784px) 395px, (min-width: 712px) 593px, (min-width: 640px) 712px, \" \/><\/a><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-22 fusion_builder_column_1_1 1_1 fusion-flex-column sectionbGreen fusion-no-medium-visibility fusion-no-large-visibility fusion-column-inner-bg-wrapper\" style=\"--awb-inner-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><span class=\"fusion-column-inner-bg hover-type-none\"><a class=\"fusion-column-anchor\" href=\"https:\/\/youtu.be\/ySQq95YFMDA\" rel=\"noopener noreferrer\" target=\"_blank\"><span class=\"fusion-column-inner-bg-image\"><\/span><\/a><\/span><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-12\"><p><span style=\"font-size: 20px; font-weight: bold;\">OUR PERFORMANCE<\/span><br \/>\n(2m29s)<img decoding=\"async\" class=\" wp-image-221 alignright\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Arrow2.png\" alt=\"\" width=\"30\" height=\"35\" \/><\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-23 fusion_builder_column_1_1 1_1 fusion-flex-column sectionbPink fusion-no-medium-visibility fusion-no-large-visibility fusion-column-inner-bg-wrapper\" style=\"--awb-inner-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><span class=\"fusion-column-inner-bg hover-type-none\"><a class=\"fusion-column-anchor\" href=\"https:\/\/youtu.be\/LTau0qK0X1A\" rel=\"noopener noreferrer\" target=\"_blank\"><span class=\"fusion-column-inner-bg-image\"><\/span><\/a><\/span><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-13\"><p><span style=\"font-size: 20px; font-weight: bold;\">INVESTING IN YOUR HOMES<\/span><br \/>\n(1m35s)<img decoding=\"async\" class=\" wp-image-221 alignright\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Arrow2.png\" alt=\"\" width=\"30\" height=\"35\" \/><\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-24 fusion_builder_column_1_1 1_1 fusion-flex-column sectionbYellow fusion-no-medium-visibility fusion-no-large-visibility fusion-column-inner-bg-wrapper\" style=\"--awb-inner-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><span class=\"fusion-column-inner-bg hover-type-none\"><a class=\"fusion-column-anchor\" href=\"https:\/\/youtu.be\/8iCtp9k4zaw\" rel=\"noopener noreferrer\" target=\"_blank\"><span class=\"fusion-column-inner-bg-image\"><\/span><\/a><\/span><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-14\"><p><span style=\"font-size: 20px; font-weight: bold;\">GIVING OUR CUSTOMERS A VOICE<\/span><br \/>\n(1m00s)<img decoding=\"async\" class=\" wp-image-221 alignright\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Arrow2.png\" alt=\"\" width=\"30\" height=\"35\" \/><\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-25 fusion_builder_column_1_1 1_1 fusion-flex-column sectionbRed fusion-no-medium-visibility fusion-no-large-visibility fusion-column-inner-bg-wrapper\" style=\"--awb-inner-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><span class=\"fusion-column-inner-bg hover-type-none\"><a class=\"fusion-column-anchor\" href=\"https:\/\/youtu.be\/RErDYylXmLs\" rel=\"noopener noreferrer\" target=\"_blank\"><span class=\"fusion-column-inner-bg-image\"><\/span><\/a><\/span><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-15\"><p><span style=\"font-size: 20px; font-weight: bold;\">DEVELOPMENT AND NEW HOMES<\/span><br \/>\n(0m38s)<img decoding=\"async\" class=\" wp-image-221 alignright\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Arrow2.png\" alt=\"\" width=\"30\" height=\"35\" \/><\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-26 fusion_builder_column_1_1 1_1 fusion-flex-column sectionbBlue fusion-no-medium-visibility fusion-no-large-visibility fusion-column-inner-bg-wrapper\" style=\"--awb-inner-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><span class=\"fusion-column-inner-bg hover-type-none\"><a class=\"fusion-column-anchor\" href=\"https:\/\/youtu.be\/kOH9gOasfBQ\" rel=\"noopener noreferrer\" target=\"_blank\"><span class=\"fusion-column-inner-bg-image\"><\/span><\/a><\/span><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-16\"><p><span style=\"font-size: 20px; font-weight: bold;\">OUR PEOPLE<\/span><br \/>\n(1m42s)<img decoding=\"async\" class=\" wp-image-221 alignright\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Arrow2.png\" alt=\"\" width=\"30\" height=\"35\" \/><\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-27 fusion_builder_column_1_1 1_1 fusion-flex-column sectionbDPink fusion-no-medium-visibility fusion-no-large-visibility fusion-column-inner-bg-wrapper\" style=\"--awb-inner-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><span class=\"fusion-column-inner-bg hover-type-none\"><a class=\"fusion-column-anchor\" href=\"https:\/\/youtu.be\/C0k9a4XWVDA\" rel=\"noopener noreferrer\" target=\"_blank\"><span class=\"fusion-column-inner-bg-image\"><\/span><\/a><\/span><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-17\"><p><span style=\"font-size: 20px; font-weight: bold;\">SUPPORT DURING CHALLENGING TIMES<\/span><br \/>\n(0m48s)<img decoding=\"async\" class=\" wp-image-221 alignright\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Arrow2.png\" alt=\"\" width=\"30\" height=\"35\" \/><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-8 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:30px;--awb-padding-bottom:50px;--awb-margin-top:10px;--awb-background-color:#de5d09;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-28 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-14 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:#ffffff;--awb-margin-bottom:30px;\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Interviews with our customers and our people<\/h2><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-29 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-no-small-visibility\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"awb-gallery-wrapper awb-gallery-wrapper-2 button-span-no\" style=\"--more-btn-alignment:center;\"><div style=\"margin:-5px;--awb-bordersize:0px;\" class=\"fusion-gallery fusion-gallery-container fusion-grid-4 fusion-columns-total-3 fusion-gallery-layout-grid fusion-gallery-2\"><div style=\"padding:5px;\" class=\"fusion-grid-column fusion-gallery-column fusion-gallery-column-4 hover-type-none\"><div class=\"fusion-gallery-image\"><a href=\"https:\/\/youtu.be\/9MaKJDGgWiA\" target=\"_blank\"><img decoding=\"async\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-8-1.png\" width=\"480\" height=\"500\" alt=\"\" title=\"Asset 8\" aria-label=\"Asset 8\" class=\"img-responsive wp-image-224\" srcset=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-8-1-200x208.png 200w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-8-1-400x417.png 400w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-8-1.png 480w\" sizes=\"(min-width: 2200px) 100vw, (min-width: 856px) 296px, (min-width: 784px) 395px, (min-width: 712px) 593px, (min-width: 640px) 712px, \" \/><\/a><\/div><\/div><div style=\"padding:5px;\" class=\"fusion-grid-column fusion-gallery-column fusion-gallery-column-4 hover-type-none\"><div class=\"fusion-gallery-image\"><a href=\"https:\/\/youtu.be\/EjzuWQ0M9ao\" target=\"_blank\"><img decoding=\"async\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-9-1.png\" width=\"480\" height=\"500\" alt=\"\" title=\"Asset 9\" aria-label=\"Asset 9\" class=\"img-responsive wp-image-225\" srcset=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-9-1-200x208.png 200w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-9-1-400x417.png 400w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-9-1.png 480w\" sizes=\"(min-width: 2200px) 100vw, (min-width: 856px) 296px, (min-width: 784px) 395px, (min-width: 712px) 593px, (min-width: 640px) 712px, \" \/><\/a><\/div><\/div><div class=\"clearfix\"><\/div><div style=\"padding:5px;\" class=\"fusion-grid-column fusion-gallery-column fusion-gallery-column-4 hover-type-none\"><div class=\"fusion-gallery-image\"><a href=\"https:\/\/youtu.be\/ZUrU7GhkiSc\" target=\"_blank\"><img decoding=\"async\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-10-1.png\" width=\"480\" height=\"500\" alt=\"\" title=\"Asset 10\" aria-label=\"Asset 10\" class=\"img-responsive wp-image-226\" srcset=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-10-1-200x208.png 200w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-10-1-400x417.png 400w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-10-1.png 480w\" sizes=\"(min-width: 2200px) 100vw, (min-width: 856px) 296px, (min-width: 784px) 395px, (min-width: 712px) 593px, (min-width: 640px) 712px, \" \/><\/a><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-30 fusion_builder_column_1_1 1_1 fusion-flex-column sectionbPink fusion-no-medium-visibility fusion-no-large-visibility fusion-column-inner-bg-wrapper\" style=\"--awb-inner-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><span class=\"fusion-column-inner-bg hover-type-none\"><a class=\"fusion-column-anchor\" href=\"https:\/\/youtu.be\/9MaKJDGgWiA\" rel=\"noopener noreferrer\" target=\"_blank\"><span class=\"fusion-column-inner-bg-image\"><\/span><\/a><\/span><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-18\"><p><span style=\"font-size: 20px; font-weight: bold;\">MS ROBERTS<\/span><br \/>\n(6m50s)<img decoding=\"async\" class=\" wp-image-221 alignright\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Arrow2.png\" alt=\"\" width=\"30\" height=\"35\" \/><\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-31 fusion_builder_column_1_1 1_1 fusion-flex-column sectionbYellow fusion-no-medium-visibility fusion-no-large-visibility fusion-column-inner-bg-wrapper\" style=\"--awb-inner-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><span class=\"fusion-column-inner-bg hover-type-none\"><a class=\"fusion-column-anchor\" href=\"https:\/\/youtu.be\/EjzuWQ0M9ao\" rel=\"noopener noreferrer\" target=\"_blank\"><span class=\"fusion-column-inner-bg-image\"><\/span><\/a><\/span><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-19\"><p><span style=\"font-size: 20px; font-weight: bold;\">CARL DOOGAN<\/span><br \/>\n(4m19s)<img decoding=\"async\" class=\" wp-image-221 alignright\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Arrow2.png\" alt=\"\" width=\"30\" height=\"35\" \/><\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-32 fusion_builder_column_1_1 1_1 fusion-flex-column sectionbRed fusion-no-medium-visibility fusion-no-large-visibility fusion-column-inner-bg-wrapper\" style=\"--awb-inner-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><span class=\"fusion-column-inner-bg hover-type-none\"><a class=\"fusion-column-anchor\" href=\"https:\/\/youtu.be\/ZUrU7GhkiSc\" rel=\"noopener noreferrer\" target=\"_blank\"><span class=\"fusion-column-inner-bg-image\"><\/span><\/a><\/span><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-20\"><p><span style=\"font-size: 20px; font-weight: bold;\">JENNIFER DYAL<\/span><br \/>\n(3m10s)<img decoding=\"async\" class=\" wp-image-221 alignright\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Arrow2.png\" alt=\"\" width=\"30\" height=\"35\" \/><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-9 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:25px;--awb-margin-top:10px;--awb-background-color:#0069a4;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-33 fusion_builder_column_3_4 3_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:75%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.56%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:2.56%;--awb-width-medium:75%;--awb-order-medium:0;--awb-spacing-right-medium:2.56%;--awb-spacing-left-medium:2.56%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-15 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:#ffffff;--awb-margin-bottom:30px;\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Financial Report<\/h2><\/div><div class=\"fusion-text fusion-text-21\" style=\"--awb-font-size:24px;--awb-line-height:var(--awb-typography4-line-height);--awb-letter-spacing:var(--awb-typography4-letter-spacing);--awb-text-transform:var(--awb-typography4-text-transform);--awb-text-color:#ffffff;--awb-text-font-family:"museo-sans";--awb-text-font-style:normal;--awb-text-font-weight:700;\"><p>Statement of Comprehensive Income and Statement of Financial Position<\/p>\n<\/div><div ><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-1 fusion-button-default-span fusion-button-default-type\" style=\"--button-border-radius-top-left:0;--button-border-radius-top-right:0;--button-border-radius-bottom-right:0;--button-border-radius-bottom-left:0;\" target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Financial_Statement_2022-2023.pdf\"><span class=\"fusion-button-text\">Download Here<\/span><i class=\"fa-angle-right fas button-icon-right\" aria-hidden=\"true\"><\/i><\/a><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-34 fusion_builder_column_1_4 1_4 fusion-flex-column fusion-flex-align-self-flex-end\" style=\"--awb-padding-top:100px;--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:7.68%;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:7.68%;--awb-spacing-left-medium:7.68%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-max-width:150px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-9 hover-type-none\"><img decoding=\"async\" width=\"500\" height=\"753\" title=\"Pound\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Pound.png\" alt class=\"img-responsive wp-image-62\" srcset=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Pound-200x301.png 200w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Pound-400x602.png 400w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Pound.png 500w\" sizes=\"(max-width: 640px) 100vw, 400px\" \/><\/span><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-10 fusion-flex-container has-pattern-background has-mask-background footerLinks nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:25px;--awb-margin-top:10px;--awb-background-color:#3d195b;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-35 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-16 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:#0399ad;--awb-margin-bottom:30px;\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Residents\u2019 Report 2023<\/h2><\/div><div class=\"fusion-text fusion-text-22\" style=\"--awb-font-size:30px;--awb-line-height:var(--awb-typography4-line-height);--awb-letter-spacing:var(--awb-typography4-letter-spacing);--awb-text-transform:var(--awb-typography4-text-transform);--awb-text-color:#ffffff;--awb-text-font-family:"museo-sans";--awb-text-font-style:normal;--awb-text-font-weight:700;\"><p><a href=\"http:\/\/localspace.co.uk\">localspace.co.uk<\/a><\/p>\n<\/div><div class=\"fusion-text fusion-text-23\" style=\"--awb-text-color:#ffffff;\"><p>Local Space, 58 Romford Road, London, E15 4BZ<br \/>\nLocal Space is a charitable registered society<br \/>\n(Reg. Number: 29840R)<br \/>\nRegistered Social Landlord (Reg. Number: LH4454)<\/p>\n<p>Design <a href=\"https:\/\/graphicimpressions.co.uk\/\" target=\"_blank\" rel=\"noopener\">graphicimpressions.co.uk<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-11 fusion-flex-container has-pattern-background has-mask-background hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-right:0px;--awb-padding-left:0px;--awb-background-color:#3d195b;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-36 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-padding-top:25px;--awb-padding-bottom:50px;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element fusion-no-small-visibility\" style=\"text-align:right;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-10 hover-type-none\"><img decoding=\"async\" width=\"1900\" height=\"77\" title=\"Footer\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Footer-1.png\" alt class=\"img-responsive wp-image-133\" srcset=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Footer-1-200x8.png 200w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Footer-1-400x16.png 400w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Footer-1-600x24.png 600w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Footer-1-800x32.png 800w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Footer-1-1200x49.png 1200w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Footer-1.png 1900w\" sizes=\"(max-width: 640px) 100vw, 1200px\" \/><\/span><\/div><div class=\"fusion-image-element fusion-no-medium-visibility fusion-no-large-visibility\" style=\"text-align:right;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-11 hover-type-none\"><img decoding=\"async\" width=\"800\" height=\"77\" title=\"FooterMobile\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/FooterMobile.png\" alt class=\"img-responsive wp-image-169\" srcset=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/FooterMobile-200x19.png 200w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/FooterMobile-400x39.png 400w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/FooterMobile-600x58.png 600w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/FooterMobile.png 800w\" sizes=\"(max-width: 640px) 100vw, 800px\" \/><\/span><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-json\/wp\/v2\/pages\/10","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-json\/wp\/v2\/comments?post=10"}],"version-history":[{"count":201,"href":"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-json\/wp\/v2\/pages\/10\/revisions"}],"predecessor-version":[{"id":298,"href":"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-json\/wp\/v2\/pages\/10\/revisions\/298"}],"wp:attachment":[{"href":"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-json\/wp\/v2\/media?parent=10"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
The past year has been a great deal more normal than the last couple, albeit a new normal. Local Space has settled into a hybrid mode of working, although we will continue to review this to ensure that our customer\u2019s needs are met.<\/p>\n
We have seen some key successes over the past year. This has included the transfer back to in-house repairs management from the London Borough of Newham for around 720 homes. We can see that those customers are more satisfied with the repairs service they are receiving. In 2024 the remaining elements of managing those homes will transfer back to Local Space.<\/p>\n
We have purchased 45 new homes and refurbished 41 of these, making them available for more homeless families. We have continued our investment program in our homes and have added a program of energy efficiency investment to help make our homes cheaper to run for the families that live in them. We successfully bid for nearly \u00a31 million of grant funding through the Government\u2019s Department of Energy Security and Net Zero which will enhance this program over the next couple of years.<\/p>\n
We are working on a new program of leased homes to house even more homeless families in one of our key boroughs, and this is expected to increase over the next couple of years.<\/p>\n
We are also working on improving all the services we offer to our customers and can already see the positive impact of this work on how our customers speak about us.<\/p>\n
I would like to take this opportunity to thank our Local Space staff for all their hard work over the past year.<\/p>\n<\/div><\/div><\/div><\/div><\/div>
Victor da Cunha<\/span>\nOur Chair<\/p>\n<\/div><\/i><\/i><\/span>Read here<\/span><\/a><\/h4><\/div>\nDuring my second year as Chair of the Local Space Board, service levels and working patterns have stabilised as we emerge from the pandemic. We focused on establishing our strategic ambitions and received another strong credit rating and excellent regulatory judgement. We remain on a strong footing, both operationally and financially. The Board made several proactive strategic decisions to support our future, enhance customer services and improve the quality of our homes. Key to these was the decision to return all homes managed and maintained by others to our internal teams, allowing us to take direct control of our homes over the next few years.<\/p>\nWe approved a new Customer Engagement Strategy, to increase the range of activities offered and strengthen the \u2018line of sight\u2019 between Board and the customer experience. Demand for affordable housing in London remains high and the number of families in temporary accommodation is growing in our areas of operation, so we will continue working with our strategic partners, to explore how we might achieve further growth. The Board is clear that Local Space needs to play an active part in helping solve the London housing crisis and eradicate the use of poor-quality temporary housing for homeless families in our areas of operation.<\/p>\nI want to thank the staff and Senior Management Team for helping customers stay safe, provide essential landlord services, and let more new, good-quality homes for families in desperate need of a home. I also want to thank our local authority partners, the GLA, our lenders and other strategic partners who support us in delivering affordable and quality social housing to people on low incomes, helping lives and communities to change for the better. You remain important to us and we look forward to working with you in the year ahead.<\/p>\nFinally, I want to thank my fellow Board and Tenants\u2019 Panel members who have kindly given their time and wisdom to support our continued endeavours. Working alongside our residents we continue to build on our excellent foundations and deliver our strategy in partnership with you into the future.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/span><\/div>Josie Parsons<\/span>\nOur CEO<\/p>\n<\/div><\/i><\/i><\/span>Read here<\/span><\/a><\/h4><\/div>\nThe past year has been a great deal more normal than the last couple, albeit a new normal. Local Space has settled into a hybrid mode of working, although we will continue to review this to ensure that our customer\u2019s needs are met.<\/p>\nWe have seen some key successes over the past year. This has included the transfer back to in-house repairs management from the London Borough of Newham for around 720 homes. We can see that those customers are more satisfied with the repairs service they are receiving. In 2024 the remaining elements of managing those homes will transfer back to Local Space.<\/p>\nWe have purchased 45 new homes and refurbished 41 of these, making them available for more homeless families. We have continued our investment program in our homes and have added a program of energy efficiency investment to help make our homes cheaper to run for the families that live in them. We successfully bid for nearly \u00a31 million of grant funding through the Government\u2019s Department of Energy Security and Net Zero which will enhance this program over the next couple of years.<\/p>\nWe are working on a new program of leased homes to house even more homeless families in one of our key boroughs, and this is expected to increase over the next couple of years.<\/p>\nWe are also working on improving all the services we offer to our customers and can already see the positive impact of this work on how our customers speak about us.\nI would like to take this opportunity to thank our Local Space staff for all their hard work over the past year.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>About Local Space<\/h2><\/div><\/div><\/div><\/span><\/a><\/span>About us<\/h3><\/div><\/span><\/div><\/div><\/div><\/span><\/a><\/span>Senior Leadership Team<\/h3><\/div><\/span><\/div><\/div><\/div><\/span><\/a><\/span>Our Governance<\/h3><\/div><\/span><\/div><\/div><\/div><\/span><\/a><\/span>Equality & Diversity<\/h3><\/div><\/span><\/div><\/div><\/div><\/div><\/div>Our 2023 Residents\u2019 Report animation<\/h2><\/div>Watch the full video<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/a>×<\/button><\/h3><\/div>\n<\/iframe><\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-18 fusion_builder_column_1_2 1_2 fusion-flex-column fusion-flex-align-self-stretch\" style=\"--awb-padding-top:10px;--awb-padding-right:10px;--awb-padding-bottom:10px;--awb-padding-left:10px;--awb-bg-color:#ffffff;--awb-bg-color-hover:#ffffff;--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:0px;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:0px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-space-between fusion-content-layout-column\"><a class=\"fusion-modal-text-link\" data-toggle=\"modal\" data-target=\".fusion-modal.report\" href=\"#\"><span style=\"font-weight: bold;\">Our year in review 2022-2023<img decoding=\"async\" class=\" wp-image-50 alignright\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Arrow.png\" alt=\"\" width=\"36\" height=\"42\" \/><\/span><br \/>\n(7m45s)<\/a><div class=\"fusion-text fusion-text-9 fusion-no-small-visibility\" style=\"--awb-font-size:20px;--awb-text-color:#3c235a;\"><p>Writing\/Script: Local Space<br \/>\nAnimation and Production: graphicimpressions.co.uk<br \/>\nIllustration: Andrew White, Graphic Impressions<br \/>\nVoice work: Alexia Kombou<br \/>\nMusic by AudioCoffee (@audiocoffeemusic)<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-19 fusion_builder_column_1_2 1_2 fusion-flex-column fusion-flex-align-self-stretch fusion-no-medium-visibility fusion-no-large-visibility\" style=\"--awb-padding-top:10px;--awb-padding-right:10px;--awb-padding-bottom:10px;--awb-padding-left:10px;--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:0px;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:0px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-space-between fusion-content-layout-column\"><div class=\"fusion-text fusion-text-10 writingMobile\" style=\"--awb-font-size:20px;--awb-text-color:#ffffff;\"><p>Writing\/Script: Local Space<br \/>\nAnimation and Production: graphicimpressions.co.uk<br \/>\nIllustration: Andrew White, Graphic Impressions<br \/>\nVoice work: Alexia Kombou<br \/>\nMusic by AudioCoffee (@audiocoffeemusic)<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-20 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:25px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-11 fusion-text-no-margin\" style=\"--awb-font-size:30px;--awb-line-height:var(--awb-typography4-line-height);--awb-letter-spacing:var(--awb-typography4-letter-spacing);--awb-text-transform:var(--awb-typography4-text-transform);--awb-text-color:#68c3cd;--awb-margin-bottom:5px;--awb-text-font-family:"museo-sans";--awb-text-font-style:normal;--awb-text-font-weight:700;\"><p>Watch by section<\/p>\n<\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:0px;margin-bottom:15px;width:100%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:#68c3cd;border-color:#68c3cd;border-top-width:2px;\"><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-21 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-no-small-visibility\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"awb-gallery-wrapper awb-gallery-wrapper-1 button-span-no\" style=\"--more-btn-alignment:center;\"><div style=\"margin:-5px;--awb-bordersize:0px;\" class=\"fusion-gallery fusion-gallery-container fusion-grid-4 fusion-columns-total-6 fusion-gallery-layout-grid fusion-gallery-1\"><div style=\"padding:5px;\" class=\"fusion-grid-column fusion-gallery-column fusion-gallery-column-4 hover-type-none\"><div class=\"fusion-gallery-image\"><a href=\"https:\/\/youtu.be\/ySQq95YFMDA\" target=\"_blank\"><img decoding=\"async\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-1.png\" width=\"480\" height=\"500\" alt=\"\" title=\"Asset 1\" aria-label=\"Asset 1\" class=\"img-responsive wp-image-209\" srcset=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-1-200x208.png 200w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-1-400x417.png 400w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-1.png 480w\" sizes=\"(min-width: 2200px) 100vw, (min-width: 856px) 296px, (min-width: 784px) 395px, (min-width: 712px) 593px, (min-width: 640px) 712px, \" \/><\/a><\/div><\/div><div style=\"padding:5px;\" class=\"fusion-grid-column fusion-gallery-column fusion-gallery-column-4 hover-type-none\"><div class=\"fusion-gallery-image\"><a href=\"https:\/\/youtu.be\/LTau0qK0X1A\" target=\"_blank\"><img decoding=\"async\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-2.png\" width=\"480\" height=\"500\" alt=\"\" title=\"Asset 2\" aria-label=\"Asset 2\" class=\"img-responsive wp-image-210\" srcset=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-2-200x208.png 200w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-2-400x417.png 400w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-2.png 480w\" sizes=\"(min-width: 2200px) 100vw, (min-width: 856px) 296px, (min-width: 784px) 395px, (min-width: 712px) 593px, (min-width: 640px) 712px, \" \/><\/a><\/div><\/div><div style=\"padding:5px;\" class=\"fusion-grid-column fusion-gallery-column fusion-gallery-column-4 hover-type-none\"><div class=\"fusion-gallery-image\"><a href=\"https:\/\/youtu.be\/8iCtp9k4zaw\" target=\"_blank\"><img decoding=\"async\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-3.png\" width=\"480\" height=\"500\" alt=\"\" title=\"Asset 3\" aria-label=\"Asset 3\" class=\"img-responsive wp-image-211\" srcset=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-3-200x208.png 200w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-3-400x417.png 400w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-3.png 480w\" sizes=\"(min-width: 2200px) 100vw, (min-width: 856px) 296px, (min-width: 784px) 395px, (min-width: 712px) 593px, (min-width: 640px) 712px, \" \/><\/a><\/div><\/div><div style=\"padding:5px;\" class=\"fusion-grid-column fusion-gallery-column fusion-gallery-column-4 hover-type-none\"><div class=\"fusion-gallery-image\"><a href=\"https:\/\/youtu.be\/RErDYylXmLs\" target=\"_blank\"><img decoding=\"async\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-4.png\" width=\"480\" height=\"500\" alt=\"\" title=\"Asset 4\" aria-label=\"Asset 4\" class=\"img-responsive wp-image-212\" srcset=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-4-200x208.png 200w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-4-400x417.png 400w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-4.png 480w\" sizes=\"(min-width: 2200px) 100vw, (min-width: 856px) 296px, (min-width: 784px) 395px, (min-width: 712px) 593px, (min-width: 640px) 712px, \" \/><\/a><\/div><\/div><div class=\"clearfix\"><\/div><div style=\"padding:5px;\" class=\"fusion-grid-column fusion-gallery-column fusion-gallery-column-4 hover-type-none\"><div class=\"fusion-gallery-image\"><a href=\"https:\/\/youtu.be\/kOH9gOasfBQ\" target=\"_blank\"><img decoding=\"async\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-5.png\" width=\"480\" height=\"500\" alt=\"\" title=\"Asset 5\" aria-label=\"Asset 5\" class=\"img-responsive wp-image-213\" srcset=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-5-200x208.png 200w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-5-400x417.png 400w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-5.png 480w\" sizes=\"(min-width: 2200px) 100vw, (min-width: 856px) 296px, (min-width: 784px) 395px, (min-width: 712px) 593px, (min-width: 640px) 712px, \" \/><\/a><\/div><\/div><div style=\"padding:5px;\" class=\"fusion-grid-column fusion-gallery-column fusion-gallery-column-4 hover-type-none\"><div class=\"fusion-gallery-image\"><a href=\"https:\/\/youtu.be\/C0k9a4XWVDA\" target=\"_blank\"><img decoding=\"async\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-6.png\" width=\"480\" height=\"500\" alt=\"\" title=\"Asset 6\" aria-label=\"Asset 6\" class=\"img-responsive wp-image-214\" srcset=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-6-200x208.png 200w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-6-400x417.png 400w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-6.png 480w\" sizes=\"(min-width: 2200px) 100vw, (min-width: 856px) 296px, (min-width: 784px) 395px, (min-width: 712px) 593px, (min-width: 640px) 712px, \" \/><\/a><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-22 fusion_builder_column_1_1 1_1 fusion-flex-column sectionbGreen fusion-no-medium-visibility fusion-no-large-visibility fusion-column-inner-bg-wrapper\" style=\"--awb-inner-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><span class=\"fusion-column-inner-bg hover-type-none\"><a class=\"fusion-column-anchor\" href=\"https:\/\/youtu.be\/ySQq95YFMDA\" rel=\"noopener noreferrer\" target=\"_blank\"><span class=\"fusion-column-inner-bg-image\"><\/span><\/a><\/span><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-12\"><p><span style=\"font-size: 20px; font-weight: bold;\">OUR PERFORMANCE<\/span><br \/>\n(2m29s)<img decoding=\"async\" class=\" wp-image-221 alignright\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Arrow2.png\" alt=\"\" width=\"30\" height=\"35\" \/><\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-23 fusion_builder_column_1_1 1_1 fusion-flex-column sectionbPink fusion-no-medium-visibility fusion-no-large-visibility fusion-column-inner-bg-wrapper\" style=\"--awb-inner-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><span class=\"fusion-column-inner-bg hover-type-none\"><a class=\"fusion-column-anchor\" href=\"https:\/\/youtu.be\/LTau0qK0X1A\" rel=\"noopener noreferrer\" target=\"_blank\"><span class=\"fusion-column-inner-bg-image\"><\/span><\/a><\/span><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-13\"><p><span style=\"font-size: 20px; font-weight: bold;\">INVESTING IN YOUR HOMES<\/span><br \/>\n(1m35s)<img decoding=\"async\" class=\" wp-image-221 alignright\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Arrow2.png\" alt=\"\" width=\"30\" height=\"35\" \/><\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-24 fusion_builder_column_1_1 1_1 fusion-flex-column sectionbYellow fusion-no-medium-visibility fusion-no-large-visibility fusion-column-inner-bg-wrapper\" style=\"--awb-inner-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><span class=\"fusion-column-inner-bg hover-type-none\"><a class=\"fusion-column-anchor\" href=\"https:\/\/youtu.be\/8iCtp9k4zaw\" rel=\"noopener noreferrer\" target=\"_blank\"><span class=\"fusion-column-inner-bg-image\"><\/span><\/a><\/span><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-14\"><p><span style=\"font-size: 20px; font-weight: bold;\">GIVING OUR CUSTOMERS A VOICE<\/span><br \/>\n(1m00s)<img decoding=\"async\" class=\" wp-image-221 alignright\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Arrow2.png\" alt=\"\" width=\"30\" height=\"35\" \/><\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-25 fusion_builder_column_1_1 1_1 fusion-flex-column sectionbRed fusion-no-medium-visibility fusion-no-large-visibility fusion-column-inner-bg-wrapper\" style=\"--awb-inner-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><span class=\"fusion-column-inner-bg hover-type-none\"><a class=\"fusion-column-anchor\" href=\"https:\/\/youtu.be\/RErDYylXmLs\" rel=\"noopener noreferrer\" target=\"_blank\"><span class=\"fusion-column-inner-bg-image\"><\/span><\/a><\/span><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-15\"><p><span style=\"font-size: 20px; font-weight: bold;\">DEVELOPMENT AND NEW HOMES<\/span><br \/>\n(0m38s)<img decoding=\"async\" class=\" wp-image-221 alignright\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Arrow2.png\" alt=\"\" width=\"30\" height=\"35\" \/><\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-26 fusion_builder_column_1_1 1_1 fusion-flex-column sectionbBlue fusion-no-medium-visibility fusion-no-large-visibility fusion-column-inner-bg-wrapper\" style=\"--awb-inner-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><span class=\"fusion-column-inner-bg hover-type-none\"><a class=\"fusion-column-anchor\" href=\"https:\/\/youtu.be\/kOH9gOasfBQ\" rel=\"noopener noreferrer\" target=\"_blank\"><span class=\"fusion-column-inner-bg-image\"><\/span><\/a><\/span><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-16\"><p><span style=\"font-size: 20px; font-weight: bold;\">OUR PEOPLE<\/span><br \/>\n(1m42s)<img decoding=\"async\" class=\" wp-image-221 alignright\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Arrow2.png\" alt=\"\" width=\"30\" height=\"35\" \/><\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-27 fusion_builder_column_1_1 1_1 fusion-flex-column sectionbDPink fusion-no-medium-visibility fusion-no-large-visibility fusion-column-inner-bg-wrapper\" style=\"--awb-inner-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><span class=\"fusion-column-inner-bg hover-type-none\"><a class=\"fusion-column-anchor\" href=\"https:\/\/youtu.be\/C0k9a4XWVDA\" rel=\"noopener noreferrer\" target=\"_blank\"><span class=\"fusion-column-inner-bg-image\"><\/span><\/a><\/span><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-17\"><p><span style=\"font-size: 20px; font-weight: bold;\">SUPPORT DURING CHALLENGING TIMES<\/span><br \/>\n(0m48s)<img decoding=\"async\" class=\" wp-image-221 alignright\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Arrow2.png\" alt=\"\" width=\"30\" height=\"35\" \/><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-8 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:30px;--awb-padding-bottom:50px;--awb-margin-top:10px;--awb-background-color:#de5d09;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-28 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-14 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:#ffffff;--awb-margin-bottom:30px;\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Interviews with our customers and our people<\/h2><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-29 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-no-small-visibility\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"awb-gallery-wrapper awb-gallery-wrapper-2 button-span-no\" style=\"--more-btn-alignment:center;\"><div style=\"margin:-5px;--awb-bordersize:0px;\" class=\"fusion-gallery fusion-gallery-container fusion-grid-4 fusion-columns-total-3 fusion-gallery-layout-grid fusion-gallery-2\"><div style=\"padding:5px;\" class=\"fusion-grid-column fusion-gallery-column fusion-gallery-column-4 hover-type-none\"><div class=\"fusion-gallery-image\"><a href=\"https:\/\/youtu.be\/9MaKJDGgWiA\" target=\"_blank\"><img decoding=\"async\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-8-1.png\" width=\"480\" height=\"500\" alt=\"\" title=\"Asset 8\" aria-label=\"Asset 8\" class=\"img-responsive wp-image-224\" srcset=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-8-1-200x208.png 200w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-8-1-400x417.png 400w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-8-1.png 480w\" sizes=\"(min-width: 2200px) 100vw, (min-width: 856px) 296px, (min-width: 784px) 395px, (min-width: 712px) 593px, (min-width: 640px) 712px, \" \/><\/a><\/div><\/div><div style=\"padding:5px;\" class=\"fusion-grid-column fusion-gallery-column fusion-gallery-column-4 hover-type-none\"><div class=\"fusion-gallery-image\"><a href=\"https:\/\/youtu.be\/EjzuWQ0M9ao\" target=\"_blank\"><img decoding=\"async\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-9-1.png\" width=\"480\" height=\"500\" alt=\"\" title=\"Asset 9\" aria-label=\"Asset 9\" class=\"img-responsive wp-image-225\" srcset=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-9-1-200x208.png 200w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-9-1-400x417.png 400w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-9-1.png 480w\" sizes=\"(min-width: 2200px) 100vw, (min-width: 856px) 296px, (min-width: 784px) 395px, (min-width: 712px) 593px, (min-width: 640px) 712px, \" \/><\/a><\/div><\/div><div class=\"clearfix\"><\/div><div style=\"padding:5px;\" class=\"fusion-grid-column fusion-gallery-column fusion-gallery-column-4 hover-type-none\"><div class=\"fusion-gallery-image\"><a href=\"https:\/\/youtu.be\/ZUrU7GhkiSc\" target=\"_blank\"><img decoding=\"async\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-10-1.png\" width=\"480\" height=\"500\" alt=\"\" title=\"Asset 10\" aria-label=\"Asset 10\" class=\"img-responsive wp-image-226\" srcset=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-10-1-200x208.png 200w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-10-1-400x417.png 400w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-10-1.png 480w\" sizes=\"(min-width: 2200px) 100vw, (min-width: 856px) 296px, (min-width: 784px) 395px, (min-width: 712px) 593px, (min-width: 640px) 712px, \" \/><\/a><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-30 fusion_builder_column_1_1 1_1 fusion-flex-column sectionbPink fusion-no-medium-visibility fusion-no-large-visibility fusion-column-inner-bg-wrapper\" style=\"--awb-inner-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><span class=\"fusion-column-inner-bg hover-type-none\"><a class=\"fusion-column-anchor\" href=\"https:\/\/youtu.be\/9MaKJDGgWiA\" rel=\"noopener noreferrer\" target=\"_blank\"><span class=\"fusion-column-inner-bg-image\"><\/span><\/a><\/span><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-18\"><p><span style=\"font-size: 20px; font-weight: bold;\">MS ROBERTS<\/span><br \/>\n(6m50s)<img decoding=\"async\" class=\" wp-image-221 alignright\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Arrow2.png\" alt=\"\" width=\"30\" height=\"35\" \/><\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-31 fusion_builder_column_1_1 1_1 fusion-flex-column sectionbYellow fusion-no-medium-visibility fusion-no-large-visibility fusion-column-inner-bg-wrapper\" style=\"--awb-inner-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><span class=\"fusion-column-inner-bg hover-type-none\"><a class=\"fusion-column-anchor\" href=\"https:\/\/youtu.be\/EjzuWQ0M9ao\" rel=\"noopener noreferrer\" target=\"_blank\"><span class=\"fusion-column-inner-bg-image\"><\/span><\/a><\/span><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-19\"><p><span style=\"font-size: 20px; font-weight: bold;\">CARL DOOGAN<\/span><br \/>\n(4m19s)<img decoding=\"async\" class=\" wp-image-221 alignright\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Arrow2.png\" alt=\"\" width=\"30\" height=\"35\" \/><\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-32 fusion_builder_column_1_1 1_1 fusion-flex-column sectionbRed fusion-no-medium-visibility fusion-no-large-visibility fusion-column-inner-bg-wrapper\" style=\"--awb-inner-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><span class=\"fusion-column-inner-bg hover-type-none\"><a class=\"fusion-column-anchor\" href=\"https:\/\/youtu.be\/ZUrU7GhkiSc\" rel=\"noopener noreferrer\" target=\"_blank\"><span class=\"fusion-column-inner-bg-image\"><\/span><\/a><\/span><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-20\"><p><span style=\"font-size: 20px; font-weight: bold;\">JENNIFER DYAL<\/span><br \/>\n(3m10s)<img decoding=\"async\" class=\" wp-image-221 alignright\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Arrow2.png\" alt=\"\" width=\"30\" height=\"35\" \/><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-9 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:25px;--awb-margin-top:10px;--awb-background-color:#0069a4;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-33 fusion_builder_column_3_4 3_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:75%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.56%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:2.56%;--awb-width-medium:75%;--awb-order-medium:0;--awb-spacing-right-medium:2.56%;--awb-spacing-left-medium:2.56%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-15 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:#ffffff;--awb-margin-bottom:30px;\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Financial Report<\/h2><\/div><div class=\"fusion-text fusion-text-21\" style=\"--awb-font-size:24px;--awb-line-height:var(--awb-typography4-line-height);--awb-letter-spacing:var(--awb-typography4-letter-spacing);--awb-text-transform:var(--awb-typography4-text-transform);--awb-text-color:#ffffff;--awb-text-font-family:"museo-sans";--awb-text-font-style:normal;--awb-text-font-weight:700;\"><p>Statement of Comprehensive Income and Statement of Financial Position<\/p>\n<\/div><div ><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-1 fusion-button-default-span fusion-button-default-type\" style=\"--button-border-radius-top-left:0;--button-border-radius-top-right:0;--button-border-radius-bottom-right:0;--button-border-radius-bottom-left:0;\" target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Financial_Statement_2022-2023.pdf\"><span class=\"fusion-button-text\">Download Here<\/span><i class=\"fa-angle-right fas button-icon-right\" aria-hidden=\"true\"><\/i><\/a><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-34 fusion_builder_column_1_4 1_4 fusion-flex-column fusion-flex-align-self-flex-end\" style=\"--awb-padding-top:100px;--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:7.68%;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:7.68%;--awb-spacing-left-medium:7.68%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-max-width:150px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-9 hover-type-none\"><img decoding=\"async\" width=\"500\" height=\"753\" title=\"Pound\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Pound.png\" alt class=\"img-responsive wp-image-62\" srcset=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Pound-200x301.png 200w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Pound-400x602.png 400w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Pound.png 500w\" sizes=\"(max-width: 640px) 100vw, 400px\" \/><\/span><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-10 fusion-flex-container has-pattern-background has-mask-background footerLinks nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:25px;--awb-margin-top:10px;--awb-background-color:#3d195b;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-35 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-16 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:#0399ad;--awb-margin-bottom:30px;\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Residents\u2019 Report 2023<\/h2><\/div><div class=\"fusion-text fusion-text-22\" style=\"--awb-font-size:30px;--awb-line-height:var(--awb-typography4-line-height);--awb-letter-spacing:var(--awb-typography4-letter-spacing);--awb-text-transform:var(--awb-typography4-text-transform);--awb-text-color:#ffffff;--awb-text-font-family:"museo-sans";--awb-text-font-style:normal;--awb-text-font-weight:700;\"><p><a href=\"http:\/\/localspace.co.uk\">localspace.co.uk<\/a><\/p>\n<\/div><div class=\"fusion-text fusion-text-23\" style=\"--awb-text-color:#ffffff;\"><p>Local Space, 58 Romford Road, London, E15 4BZ<br \/>\nLocal Space is a charitable registered society<br \/>\n(Reg. Number: 29840R)<br \/>\nRegistered Social Landlord (Reg. Number: LH4454)<\/p>\n<p>Design <a href=\"https:\/\/graphicimpressions.co.uk\/\" target=\"_blank\" rel=\"noopener\">graphicimpressions.co.uk<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-11 fusion-flex-container has-pattern-background has-mask-background hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-right:0px;--awb-padding-left:0px;--awb-background-color:#3d195b;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-36 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-padding-top:25px;--awb-padding-bottom:50px;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element fusion-no-small-visibility\" style=\"text-align:right;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-10 hover-type-none\"><img decoding=\"async\" width=\"1900\" height=\"77\" title=\"Footer\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Footer-1.png\" alt class=\"img-responsive wp-image-133\" srcset=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Footer-1-200x8.png 200w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Footer-1-400x16.png 400w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Footer-1-600x24.png 600w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Footer-1-800x32.png 800w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Footer-1-1200x49.png 1200w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Footer-1.png 1900w\" sizes=\"(max-width: 640px) 100vw, 1200px\" \/><\/span><\/div><div class=\"fusion-image-element fusion-no-medium-visibility fusion-no-large-visibility\" 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\/><\/span><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-json\/wp\/v2\/pages\/10","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-json\/wp\/v2\/comments?post=10"}],"version-history":[{"count":201,"href":"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-json\/wp\/v2\/pages\/10\/revisions"}],"predecessor-version":[{"id":298,"href":"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-json\/wp\/v2\/pages\/10\/revisions\/298"}],"wp:attachment":[{"href":"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-json\/wp\/v2\/media?parent=10"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
Finally, I want to thank my fellow Board and Tenants\u2019 Panel members who have kindly given their time and wisdom to support our continued endeavours. Working alongside our residents we continue to build on our excellent foundations and deliver our strategy in partnership with you into the future.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>
Josie Parsons<\/span>\nOur CEO<\/p>\n<\/div><\/i><\/i><\/span>Read here<\/span><\/a><\/h4><\/div>\nThe past year has been a great deal more normal than the last couple, albeit a new normal. Local Space has settled into a hybrid mode of working, although we will continue to review this to ensure that our customer\u2019s needs are met.<\/p>\nWe have seen some key successes over the past year. This has included the transfer back to in-house repairs management from the London Borough of Newham for around 720 homes. We can see that those customers are more satisfied with the repairs service they are receiving. In 2024 the remaining elements of managing those homes will transfer back to Local Space.<\/p>\nWe have purchased 45 new homes and refurbished 41 of these, making them available for more homeless families. We have continued our investment program in our homes and have added a program of energy efficiency investment to help make our homes cheaper to run for the families that live in them. We successfully bid for nearly \u00a31 million of grant funding through the Government\u2019s Department of Energy Security and Net Zero which will enhance this program over the next couple of years.<\/p>\nWe are working on a new program of leased homes to house even more homeless families in one of our key boroughs, and this is expected to increase over the next couple of years.<\/p>\nWe are also working on improving all the services we offer to our customers and can already see the positive impact of this work on how our customers speak about us.\nI would like to take this opportunity to thank our Local Space staff for all their hard work over the past year.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>About Local Space<\/h2><\/div><\/div><\/div><\/span><\/a><\/span>About us<\/h3><\/div><\/span><\/div><\/div><\/div><\/span><\/a><\/span>Senior Leadership Team<\/h3><\/div><\/span><\/div><\/div><\/div><\/span><\/a><\/span>Our Governance<\/h3><\/div><\/span><\/div><\/div><\/div><\/span><\/a><\/span>Equality & Diversity<\/h3><\/div><\/span><\/div><\/div><\/div><\/div><\/div>Our 2023 Residents\u2019 Report animation<\/h2><\/div>Watch the full video<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/a>×<\/button><\/h3><\/div>\n<\/iframe><\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-18 fusion_builder_column_1_2 1_2 fusion-flex-column fusion-flex-align-self-stretch\" style=\"--awb-padding-top:10px;--awb-padding-right:10px;--awb-padding-bottom:10px;--awb-padding-left:10px;--awb-bg-color:#ffffff;--awb-bg-color-hover:#ffffff;--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:0px;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:0px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-space-between fusion-content-layout-column\"><a class=\"fusion-modal-text-link\" data-toggle=\"modal\" data-target=\".fusion-modal.report\" href=\"#\"><span style=\"font-weight: bold;\">Our year in review 2022-2023<img decoding=\"async\" class=\" wp-image-50 alignright\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Arrow.png\" alt=\"\" width=\"36\" height=\"42\" \/><\/span><br \/>\n(7m45s)<\/a><div class=\"fusion-text fusion-text-9 fusion-no-small-visibility\" style=\"--awb-font-size:20px;--awb-text-color:#3c235a;\"><p>Writing\/Script: Local Space<br \/>\nAnimation and Production: graphicimpressions.co.uk<br \/>\nIllustration: Andrew White, Graphic Impressions<br \/>\nVoice work: Alexia Kombou<br \/>\nMusic by AudioCoffee (@audiocoffeemusic)<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-19 fusion_builder_column_1_2 1_2 fusion-flex-column fusion-flex-align-self-stretch fusion-no-medium-visibility fusion-no-large-visibility\" style=\"--awb-padding-top:10px;--awb-padding-right:10px;--awb-padding-bottom:10px;--awb-padding-left:10px;--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:0px;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:0px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-space-between fusion-content-layout-column\"><div class=\"fusion-text fusion-text-10 writingMobile\" style=\"--awb-font-size:20px;--awb-text-color:#ffffff;\"><p>Writing\/Script: Local Space<br \/>\nAnimation and Production: graphicimpressions.co.uk<br \/>\nIllustration: Andrew White, Graphic Impressions<br \/>\nVoice work: Alexia Kombou<br \/>\nMusic by AudioCoffee (@audiocoffeemusic)<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-20 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:25px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-11 fusion-text-no-margin\" style=\"--awb-font-size:30px;--awb-line-height:var(--awb-typography4-line-height);--awb-letter-spacing:var(--awb-typography4-letter-spacing);--awb-text-transform:var(--awb-typography4-text-transform);--awb-text-color:#68c3cd;--awb-margin-bottom:5px;--awb-text-font-family:"museo-sans";--awb-text-font-style:normal;--awb-text-font-weight:700;\"><p>Watch by section<\/p>\n<\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:0px;margin-bottom:15px;width:100%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:#68c3cd;border-color:#68c3cd;border-top-width:2px;\"><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-21 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-no-small-visibility\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"awb-gallery-wrapper awb-gallery-wrapper-1 button-span-no\" style=\"--more-btn-alignment:center;\"><div style=\"margin:-5px;--awb-bordersize:0px;\" class=\"fusion-gallery fusion-gallery-container fusion-grid-4 fusion-columns-total-6 fusion-gallery-layout-grid fusion-gallery-1\"><div style=\"padding:5px;\" class=\"fusion-grid-column fusion-gallery-column fusion-gallery-column-4 hover-type-none\"><div class=\"fusion-gallery-image\"><a href=\"https:\/\/youtu.be\/ySQq95YFMDA\" target=\"_blank\"><img decoding=\"async\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-1.png\" width=\"480\" height=\"500\" alt=\"\" title=\"Asset 1\" aria-label=\"Asset 1\" class=\"img-responsive wp-image-209\" srcset=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-1-200x208.png 200w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-1-400x417.png 400w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-1.png 480w\" sizes=\"(min-width: 2200px) 100vw, (min-width: 856px) 296px, (min-width: 784px) 395px, (min-width: 712px) 593px, (min-width: 640px) 712px, \" \/><\/a><\/div><\/div><div style=\"padding:5px;\" class=\"fusion-grid-column fusion-gallery-column fusion-gallery-column-4 hover-type-none\"><div class=\"fusion-gallery-image\"><a href=\"https:\/\/youtu.be\/LTau0qK0X1A\" target=\"_blank\"><img decoding=\"async\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-2.png\" width=\"480\" height=\"500\" alt=\"\" title=\"Asset 2\" aria-label=\"Asset 2\" class=\"img-responsive wp-image-210\" srcset=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-2-200x208.png 200w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-2-400x417.png 400w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-2.png 480w\" sizes=\"(min-width: 2200px) 100vw, (min-width: 856px) 296px, (min-width: 784px) 395px, (min-width: 712px) 593px, (min-width: 640px) 712px, \" \/><\/a><\/div><\/div><div style=\"padding:5px;\" class=\"fusion-grid-column fusion-gallery-column fusion-gallery-column-4 hover-type-none\"><div class=\"fusion-gallery-image\"><a href=\"https:\/\/youtu.be\/8iCtp9k4zaw\" target=\"_blank\"><img decoding=\"async\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-3.png\" width=\"480\" height=\"500\" alt=\"\" title=\"Asset 3\" aria-label=\"Asset 3\" class=\"img-responsive wp-image-211\" srcset=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-3-200x208.png 200w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-3-400x417.png 400w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-3.png 480w\" sizes=\"(min-width: 2200px) 100vw, (min-width: 856px) 296px, (min-width: 784px) 395px, (min-width: 712px) 593px, (min-width: 640px) 712px, \" \/><\/a><\/div><\/div><div style=\"padding:5px;\" class=\"fusion-grid-column fusion-gallery-column fusion-gallery-column-4 hover-type-none\"><div class=\"fusion-gallery-image\"><a href=\"https:\/\/youtu.be\/RErDYylXmLs\" target=\"_blank\"><img decoding=\"async\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-4.png\" width=\"480\" height=\"500\" alt=\"\" title=\"Asset 4\" aria-label=\"Asset 4\" class=\"img-responsive wp-image-212\" srcset=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-4-200x208.png 200w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-4-400x417.png 400w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-4.png 480w\" sizes=\"(min-width: 2200px) 100vw, (min-width: 856px) 296px, (min-width: 784px) 395px, (min-width: 712px) 593px, (min-width: 640px) 712px, \" \/><\/a><\/div><\/div><div class=\"clearfix\"><\/div><div style=\"padding:5px;\" class=\"fusion-grid-column fusion-gallery-column fusion-gallery-column-4 hover-type-none\"><div class=\"fusion-gallery-image\"><a href=\"https:\/\/youtu.be\/kOH9gOasfBQ\" target=\"_blank\"><img decoding=\"async\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-5.png\" width=\"480\" height=\"500\" alt=\"\" title=\"Asset 5\" aria-label=\"Asset 5\" class=\"img-responsive wp-image-213\" srcset=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-5-200x208.png 200w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-5-400x417.png 400w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-5.png 480w\" sizes=\"(min-width: 2200px) 100vw, (min-width: 856px) 296px, (min-width: 784px) 395px, (min-width: 712px) 593px, (min-width: 640px) 712px, \" \/><\/a><\/div><\/div><div style=\"padding:5px;\" class=\"fusion-grid-column fusion-gallery-column fusion-gallery-column-4 hover-type-none\"><div class=\"fusion-gallery-image\"><a href=\"https:\/\/youtu.be\/C0k9a4XWVDA\" target=\"_blank\"><img decoding=\"async\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-6.png\" width=\"480\" height=\"500\" alt=\"\" title=\"Asset 6\" aria-label=\"Asset 6\" class=\"img-responsive wp-image-214\" srcset=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-6-200x208.png 200w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-6-400x417.png 400w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-6.png 480w\" sizes=\"(min-width: 2200px) 100vw, (min-width: 856px) 296px, (min-width: 784px) 395px, (min-width: 712px) 593px, (min-width: 640px) 712px, \" \/><\/a><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-22 fusion_builder_column_1_1 1_1 fusion-flex-column sectionbGreen fusion-no-medium-visibility fusion-no-large-visibility fusion-column-inner-bg-wrapper\" style=\"--awb-inner-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><span class=\"fusion-column-inner-bg hover-type-none\"><a class=\"fusion-column-anchor\" href=\"https:\/\/youtu.be\/ySQq95YFMDA\" rel=\"noopener noreferrer\" target=\"_blank\"><span class=\"fusion-column-inner-bg-image\"><\/span><\/a><\/span><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-12\"><p><span style=\"font-size: 20px; font-weight: bold;\">OUR PERFORMANCE<\/span><br \/>\n(2m29s)<img decoding=\"async\" class=\" wp-image-221 alignright\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Arrow2.png\" alt=\"\" width=\"30\" height=\"35\" \/><\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-23 fusion_builder_column_1_1 1_1 fusion-flex-column sectionbPink fusion-no-medium-visibility fusion-no-large-visibility fusion-column-inner-bg-wrapper\" style=\"--awb-inner-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><span class=\"fusion-column-inner-bg hover-type-none\"><a class=\"fusion-column-anchor\" href=\"https:\/\/youtu.be\/LTau0qK0X1A\" rel=\"noopener noreferrer\" target=\"_blank\"><span class=\"fusion-column-inner-bg-image\"><\/span><\/a><\/span><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-13\"><p><span style=\"font-size: 20px; font-weight: bold;\">INVESTING IN YOUR HOMES<\/span><br \/>\n(1m35s)<img decoding=\"async\" class=\" wp-image-221 alignright\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Arrow2.png\" alt=\"\" width=\"30\" height=\"35\" \/><\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-24 fusion_builder_column_1_1 1_1 fusion-flex-column sectionbYellow fusion-no-medium-visibility fusion-no-large-visibility fusion-column-inner-bg-wrapper\" style=\"--awb-inner-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><span class=\"fusion-column-inner-bg hover-type-none\"><a class=\"fusion-column-anchor\" href=\"https:\/\/youtu.be\/8iCtp9k4zaw\" rel=\"noopener noreferrer\" target=\"_blank\"><span class=\"fusion-column-inner-bg-image\"><\/span><\/a><\/span><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-14\"><p><span style=\"font-size: 20px; font-weight: bold;\">GIVING OUR CUSTOMERS A VOICE<\/span><br \/>\n(1m00s)<img decoding=\"async\" class=\" wp-image-221 alignright\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Arrow2.png\" alt=\"\" width=\"30\" height=\"35\" \/><\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-25 fusion_builder_column_1_1 1_1 fusion-flex-column sectionbRed fusion-no-medium-visibility fusion-no-large-visibility fusion-column-inner-bg-wrapper\" style=\"--awb-inner-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><span class=\"fusion-column-inner-bg hover-type-none\"><a class=\"fusion-column-anchor\" href=\"https:\/\/youtu.be\/RErDYylXmLs\" rel=\"noopener noreferrer\" target=\"_blank\"><span class=\"fusion-column-inner-bg-image\"><\/span><\/a><\/span><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-15\"><p><span style=\"font-size: 20px; font-weight: bold;\">DEVELOPMENT AND NEW HOMES<\/span><br \/>\n(0m38s)<img decoding=\"async\" class=\" wp-image-221 alignright\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Arrow2.png\" alt=\"\" width=\"30\" height=\"35\" \/><\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-26 fusion_builder_column_1_1 1_1 fusion-flex-column sectionbBlue fusion-no-medium-visibility fusion-no-large-visibility fusion-column-inner-bg-wrapper\" style=\"--awb-inner-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><span class=\"fusion-column-inner-bg hover-type-none\"><a class=\"fusion-column-anchor\" href=\"https:\/\/youtu.be\/kOH9gOasfBQ\" rel=\"noopener noreferrer\" target=\"_blank\"><span class=\"fusion-column-inner-bg-image\"><\/span><\/a><\/span><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-16\"><p><span style=\"font-size: 20px; font-weight: bold;\">OUR PEOPLE<\/span><br \/>\n(1m42s)<img decoding=\"async\" class=\" wp-image-221 alignright\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Arrow2.png\" alt=\"\" width=\"30\" height=\"35\" \/><\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-27 fusion_builder_column_1_1 1_1 fusion-flex-column sectionbDPink fusion-no-medium-visibility fusion-no-large-visibility fusion-column-inner-bg-wrapper\" style=\"--awb-inner-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><span class=\"fusion-column-inner-bg hover-type-none\"><a class=\"fusion-column-anchor\" href=\"https:\/\/youtu.be\/C0k9a4XWVDA\" rel=\"noopener noreferrer\" target=\"_blank\"><span class=\"fusion-column-inner-bg-image\"><\/span><\/a><\/span><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-17\"><p><span style=\"font-size: 20px; font-weight: bold;\">SUPPORT DURING CHALLENGING TIMES<\/span><br \/>\n(0m48s)<img decoding=\"async\" class=\" wp-image-221 alignright\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Arrow2.png\" alt=\"\" width=\"30\" height=\"35\" \/><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-8 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:30px;--awb-padding-bottom:50px;--awb-margin-top:10px;--awb-background-color:#de5d09;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-28 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-14 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:#ffffff;--awb-margin-bottom:30px;\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Interviews with our customers and our people<\/h2><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-29 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-no-small-visibility\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"awb-gallery-wrapper awb-gallery-wrapper-2 button-span-no\" style=\"--more-btn-alignment:center;\"><div style=\"margin:-5px;--awb-bordersize:0px;\" class=\"fusion-gallery fusion-gallery-container fusion-grid-4 fusion-columns-total-3 fusion-gallery-layout-grid fusion-gallery-2\"><div style=\"padding:5px;\" class=\"fusion-grid-column fusion-gallery-column fusion-gallery-column-4 hover-type-none\"><div class=\"fusion-gallery-image\"><a href=\"https:\/\/youtu.be\/9MaKJDGgWiA\" target=\"_blank\"><img decoding=\"async\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-8-1.png\" width=\"480\" height=\"500\" alt=\"\" title=\"Asset 8\" aria-label=\"Asset 8\" class=\"img-responsive wp-image-224\" srcset=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-8-1-200x208.png 200w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-8-1-400x417.png 400w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-8-1.png 480w\" sizes=\"(min-width: 2200px) 100vw, (min-width: 856px) 296px, (min-width: 784px) 395px, (min-width: 712px) 593px, (min-width: 640px) 712px, \" \/><\/a><\/div><\/div><div style=\"padding:5px;\" class=\"fusion-grid-column fusion-gallery-column fusion-gallery-column-4 hover-type-none\"><div class=\"fusion-gallery-image\"><a href=\"https:\/\/youtu.be\/EjzuWQ0M9ao\" target=\"_blank\"><img decoding=\"async\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-9-1.png\" width=\"480\" height=\"500\" alt=\"\" title=\"Asset 9\" aria-label=\"Asset 9\" class=\"img-responsive wp-image-225\" srcset=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-9-1-200x208.png 200w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-9-1-400x417.png 400w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-9-1.png 480w\" sizes=\"(min-width: 2200px) 100vw, (min-width: 856px) 296px, (min-width: 784px) 395px, (min-width: 712px) 593px, (min-width: 640px) 712px, \" \/><\/a><\/div><\/div><div class=\"clearfix\"><\/div><div style=\"padding:5px;\" class=\"fusion-grid-column fusion-gallery-column fusion-gallery-column-4 hover-type-none\"><div class=\"fusion-gallery-image\"><a href=\"https:\/\/youtu.be\/ZUrU7GhkiSc\" target=\"_blank\"><img decoding=\"async\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-10-1.png\" width=\"480\" height=\"500\" alt=\"\" title=\"Asset 10\" aria-label=\"Asset 10\" class=\"img-responsive wp-image-226\" srcset=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-10-1-200x208.png 200w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-10-1-400x417.png 400w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Asset-10-1.png 480w\" sizes=\"(min-width: 2200px) 100vw, (min-width: 856px) 296px, (min-width: 784px) 395px, (min-width: 712px) 593px, (min-width: 640px) 712px, \" \/><\/a><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-30 fusion_builder_column_1_1 1_1 fusion-flex-column sectionbPink fusion-no-medium-visibility fusion-no-large-visibility fusion-column-inner-bg-wrapper\" style=\"--awb-inner-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><span class=\"fusion-column-inner-bg hover-type-none\"><a class=\"fusion-column-anchor\" href=\"https:\/\/youtu.be\/9MaKJDGgWiA\" rel=\"noopener noreferrer\" target=\"_blank\"><span class=\"fusion-column-inner-bg-image\"><\/span><\/a><\/span><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-18\"><p><span style=\"font-size: 20px; font-weight: bold;\">MS ROBERTS<\/span><br \/>\n(6m50s)<img decoding=\"async\" class=\" wp-image-221 alignright\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Arrow2.png\" alt=\"\" width=\"30\" height=\"35\" \/><\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-31 fusion_builder_column_1_1 1_1 fusion-flex-column sectionbYellow fusion-no-medium-visibility fusion-no-large-visibility fusion-column-inner-bg-wrapper\" style=\"--awb-inner-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><span class=\"fusion-column-inner-bg hover-type-none\"><a class=\"fusion-column-anchor\" href=\"https:\/\/youtu.be\/EjzuWQ0M9ao\" rel=\"noopener noreferrer\" target=\"_blank\"><span class=\"fusion-column-inner-bg-image\"><\/span><\/a><\/span><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-19\"><p><span style=\"font-size: 20px; font-weight: bold;\">CARL DOOGAN<\/span><br \/>\n(4m19s)<img decoding=\"async\" class=\" wp-image-221 alignright\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Arrow2.png\" alt=\"\" width=\"30\" height=\"35\" \/><\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-32 fusion_builder_column_1_1 1_1 fusion-flex-column sectionbRed fusion-no-medium-visibility fusion-no-large-visibility fusion-column-inner-bg-wrapper\" style=\"--awb-inner-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><span class=\"fusion-column-inner-bg hover-type-none\"><a class=\"fusion-column-anchor\" href=\"https:\/\/youtu.be\/ZUrU7GhkiSc\" rel=\"noopener noreferrer\" target=\"_blank\"><span class=\"fusion-column-inner-bg-image\"><\/span><\/a><\/span><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-20\"><p><span style=\"font-size: 20px; font-weight: bold;\">JENNIFER DYAL<\/span><br \/>\n(3m10s)<img decoding=\"async\" class=\" wp-image-221 alignright\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Arrow2.png\" alt=\"\" width=\"30\" height=\"35\" \/><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-9 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:25px;--awb-margin-top:10px;--awb-background-color:#0069a4;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-33 fusion_builder_column_3_4 3_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:75%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.56%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:2.56%;--awb-width-medium:75%;--awb-order-medium:0;--awb-spacing-right-medium:2.56%;--awb-spacing-left-medium:2.56%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-15 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:#ffffff;--awb-margin-bottom:30px;\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Financial Report<\/h2><\/div><div class=\"fusion-text fusion-text-21\" style=\"--awb-font-size:24px;--awb-line-height:var(--awb-typography4-line-height);--awb-letter-spacing:var(--awb-typography4-letter-spacing);--awb-text-transform:var(--awb-typography4-text-transform);--awb-text-color:#ffffff;--awb-text-font-family:"museo-sans";--awb-text-font-style:normal;--awb-text-font-weight:700;\"><p>Statement of Comprehensive Income and Statement of Financial Position<\/p>\n<\/div><div ><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-1 fusion-button-default-span fusion-button-default-type\" style=\"--button-border-radius-top-left:0;--button-border-radius-top-right:0;--button-border-radius-bottom-right:0;--button-border-radius-bottom-left:0;\" target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Financial_Statement_2022-2023.pdf\"><span class=\"fusion-button-text\">Download Here<\/span><i class=\"fa-angle-right fas button-icon-right\" aria-hidden=\"true\"><\/i><\/a><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-34 fusion_builder_column_1_4 1_4 fusion-flex-column fusion-flex-align-self-flex-end\" style=\"--awb-padding-top:100px;--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:7.68%;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:7.68%;--awb-spacing-left-medium:7.68%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-max-width:150px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-9 hover-type-none\"><img decoding=\"async\" width=\"500\" height=\"753\" title=\"Pound\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Pound.png\" alt class=\"img-responsive wp-image-62\" srcset=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Pound-200x301.png 200w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Pound-400x602.png 400w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Pound.png 500w\" sizes=\"(max-width: 640px) 100vw, 400px\" \/><\/span><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-10 fusion-flex-container has-pattern-background has-mask-background footerLinks nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:25px;--awb-margin-top:10px;--awb-background-color:#3d195b;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-35 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-16 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:#0399ad;--awb-margin-bottom:30px;\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Residents\u2019 Report 2023<\/h2><\/div><div class=\"fusion-text fusion-text-22\" style=\"--awb-font-size:30px;--awb-line-height:var(--awb-typography4-line-height);--awb-letter-spacing:var(--awb-typography4-letter-spacing);--awb-text-transform:var(--awb-typography4-text-transform);--awb-text-color:#ffffff;--awb-text-font-family:"museo-sans";--awb-text-font-style:normal;--awb-text-font-weight:700;\"><p><a href=\"http:\/\/localspace.co.uk\">localspace.co.uk<\/a><\/p>\n<\/div><div class=\"fusion-text fusion-text-23\" style=\"--awb-text-color:#ffffff;\"><p>Local Space, 58 Romford Road, London, E15 4BZ<br \/>\nLocal Space is a charitable registered society<br \/>\n(Reg. Number: 29840R)<br \/>\nRegistered Social Landlord (Reg. Number: LH4454)<\/p>\n<p>Design <a href=\"https:\/\/graphicimpressions.co.uk\/\" target=\"_blank\" rel=\"noopener\">graphicimpressions.co.uk<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-11 fusion-flex-container has-pattern-background has-mask-background hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-right:0px;--awb-padding-left:0px;--awb-background-color:#3d195b;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-36 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-padding-top:25px;--awb-padding-bottom:50px;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-motion-effects=\"[{"type":"","scroll_type":"transition","scroll_direction":"up","transition_speed":"1","fade_type":"in","scale_type":"up","initial_scale":"1","max_scale":"1.5","min_scale":"0.5","initial_rotate":"0","end_rotate":"30","initial_blur":"0","end_blur":"3","start_element":"top","start_viewport":"bottom","end_element":"bottom","end_viewport":"top","mouse_effect":"track","mouse_effect_direction":"opposite","mouse_effect_speed":"2","infinite_animation":"float","infinite_animation_speed":"2"}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element fusion-no-small-visibility\" style=\"text-align:right;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-10 hover-type-none\"><img decoding=\"async\" width=\"1900\" height=\"77\" title=\"Footer\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Footer-1.png\" alt class=\"img-responsive wp-image-133\" srcset=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Footer-1-200x8.png 200w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Footer-1-400x16.png 400w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Footer-1-600x24.png 600w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Footer-1-800x32.png 800w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Footer-1-1200x49.png 1200w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/Footer-1.png 1900w\" sizes=\"(max-width: 640px) 100vw, 1200px\" \/><\/span><\/div><div class=\"fusion-image-element fusion-no-medium-visibility fusion-no-large-visibility\" style=\"text-align:right;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-11 hover-type-none\"><img decoding=\"async\" width=\"800\" height=\"77\" title=\"FooterMobile\" src=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/FooterMobile.png\" alt class=\"img-responsive wp-image-169\" srcset=\"https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/FooterMobile-200x19.png 200w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/FooterMobile-400x39.png 400w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/FooterMobile-600x58.png 600w, https:\/\/www.localspace.co.uk\/residents-report-2022-23\/wp-content\/uploads\/2023\/09\/FooterMobile.png 800w\" sizes=\"(max-width: 640px) 100vw, 800px\" 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We are also working on improving all the services we offer to our customers and can already see the positive impact of this work on how our customers speak about us.\nI would like to take this opportunity to thank our Local Space staff for all their hard work over the past year.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>
Watch the full video<\/p>\n<\/div>